Employee Relations Specialist
hace 2 semanas
The Team Lead, People Solutions will be responsible for establishing and leading a team dedicated as the primary point of contact for all HR-related inquiries and issues from employees and supervisors.
This role demands a proactive mindset, exceptional leadership skills, a profound understanding of HR policies, benefits, and processes, and the acumen to navigate complex cases with finesse.
Responsibilities for this position may include but are not limited to:
- Lead a team of People Solutions Partners to provide HR guidance to employees and supervisors. Ensure the team operates efficiently and effectively, addressing employee concerns promptly and professionally.
- Partner closely with regional HR, management, and other stakeholders to address employee issues and implement solutions to foster strong working relationships across the organization.
- Apply strong understanding of HR policies, services, and programs in wide variety of situations with increasing complexity.
- Anticipate workforce requirements based on recurring HR activities and identify trends to address increased customer requests and inquiries.
- Ensure the team meets all key performance indicators to effectively deliver organizational goals.
Required Qualifications:
- Minimum of 7 years of experience as an HR Business Partner, HR Generalist, or related role.
- Demonstrated leadership skills with the ability to inspire and motivate a team. Experience in mentoring and developing team members.
- Strong problem-solving and critical thinking skills to handle complex and ambiguous cases.
- Highly proficient in using knowledge of HR policies, benefits, and processes to resolve employee and supervisor issues.
- Must be proficient in English.
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