Data Insights Analyst
hace 6 días
Company Overview
Iris Software is a leading provider of innovative technology solutions that drive business success. We help organizations like yours to unlock the full potential of their data, automate processes, and make informed decisions.
Job Description
The Cross-Function Support Reporting Analyst plays a vital role in supporting the Security Technology Services (STS) organization and Information Security to manage security products and services. This includes analytics and reporting, service reviews, service improvements, service transition, introduction, and readiness, as well as other activities related to end-to-end service management of internal security technology offerings.
Key Responsibilities
- Support service improvement and product compliance initiatives for assigned product portfolios.
- Manage day-to-day activities for assigned portfolio, including audit support, documentation, license management, contract reviews, and miscellaneous projects.
- Initiate and support automation processes to enhance reporting efficiency, accuracy, and effectiveness.
Required Skills and Qualifications
To be successful in this role, you should have:
- Conceptual knowledge of security applications and technologies, as well as operating system platforms, including Cloud technologies.
- Experience with developing management reporting leveraging SQL databases, scripting, and API configuration and management.
- Knowledge of SharePoint development and management.
- Analytical acumen and solution orientation to provide recommendations to teams and leaders.
- Ability to build and maintain strong relationships across all levels of a matrixed, geographically, and culturally dispersed organization.
- Possess knowledge of the Information Technology Infrastructure Library (ITIL) to drive compliance in Incident, Problem, and Change processes.
Benefits
We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development. Plus, we offer:
- Support, coaching, and feedback from experienced colleagues.
- Opportunities to develop new skills and progress your career.
- The freedom and flexibility to handle your role in a way that's right for you.
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