Field Services Coordinator
hace 2 meses
Job Summary
This position provides skilled assistance to regional and departmental staff and members in a field office. The Field Services Specialist will work within established guidelines and procedures, exercising independent judgment and initiative and discretion in dissemination of sensitive information.
Duties and Responsibilities
- Perform on-site property maintenance functions, ensuring the upkeep of facilities and equipment.
- Compose and prepare correspondence for staff and leadership from drafts, notes, and digital sources.
- Edit reports and correspondence for style, grammar, punctuation, and spelling, ensuring accuracy and professionalism.
- Respond to inquiries from the public, members, and staff, providing timely and effective support.
- Represent the California Teachers Association, providing assistance to members and chapter leaders requesting Association services, benefits, and programs.
- Process GLS referrals for CTA members as directed by UniServ staff, ensuring efficient and effective support.
- Make timely referrals to appropriate staff and/or ensure inquiries receive a response in the absence of person(s) to whom assigned.
- Compile information and create/maintain databases using current technology, ensuring data accuracy and integrity.
- Schedule appointments, travel arrangements, and maintain office calendars for assigned staff, ensuring seamless coordination.
- Provide assistance to field and/or department staff and any special projects as assigned, demonstrating flexibility and adaptability.
- Arrange and prepare for meetings and workshops, performing other required logistics to ensure successful events.
- Assist Service Center Council, CTA, and NEA elected leadership in the Association's governance operation as directed through assigned UniServ staff.
- Provide support to Regional Programs and Community coalitions, contributing to the development of effective partnerships.
- Provide assistance to the Governance Department in the coordination of State Council and the NEA Representative Assembly elections, ensuring smooth and efficient processes.
- Provide assistance to the Governmental Relations Department in the coordination of the CTA Legislative Recommendation Program as directed through assigned staff.
- Open and process mail, including electronically transmitted materials, ensuring timely and accurate handling.
- Edit to final form minutes of meetings, ensuring accuracy and completeness.
- Establish and maintain files and records, ensuring data accuracy and accessibility.
- Maintain office telephone answering system, ensuring effective communication and support.
- Perform logistical functions as assigned for conferences coordinated by the region and Service Center Council, ensuring successful events.
- Plan, coordinate, and follow through on large logistical projects, demonstrating expertise and attention to detail.
- Perform designated office errands, ensuring timely and effective support.
- Perform office management duties for RRC, contributing to the efficient operation of the office.
- Perform other appropriate duties as assigned, demonstrating flexibility and adaptability.
Qualifications - Minimum Required
- Associate degree and one (1) year of relevant experience or High School diploma/GED and four (4) years of relevant experience.
- Ability to learn and communicate CTA structure, policies, and procedures, programs, and services.
- Ability to communicate clearly, verbally and in writing.
- Excellent interpersonal skills.
- Ability to follow through on work assignments with little supervision.
- Ability to operate generally used office machines.
- Proficient word processing skills with minimum keyboarding speed of 55 wpm.
- Proficiency in the use of computer technology and the ability to learn and use the Association's software programs.
- Ability to prioritize multiple projects and adapt to changes in priorities.
- Ability to work well under considerable pressure, respond to emergencies, and solve routine office problems independently.
- Ability to work overtime as needed.
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