Field Services Coordinator
hace 2 semanas
Job Summary
This position provides skilled assistance to regional and departmental field staff and members in a field office. The incumbent must exercise independent judgment and initiative and discretion in dissemination of sensitive information.
Key Responsibilities
- Perform on-site property maintenance functions.
- Compose and prepare correspondence for staff and leadership from drafts, notes, disks, and/or network.
- Edit reports and correspondence for style and correct English usage, grammar, punctuation, and spelling.
- Answer the telephone and respond to inquiries from the public, members, and staff as appropriate.
- Represent the California Teachers Association and provide assistance to members and chapter leaders requesting Association services, benefits, and programs.
- Process GLS referrals for CTA members as directed by UniServ staff.
- Make timely referrals to appropriate staff and/or ensure inquiries receive a response in the absence of person(s) to whom assigned.
- Compile information and create/maintain databases using current technology.
- Schedule appointments, travel arrangements as requested, and maintain office calendars for assigned staff.
- Provide assistance to field and/or department staff and any special projects as assigned.
- Arrange and prepare for meetings and workshops and perform other required logistics.
- Assist Service Center Council, CTA, and NEA elected leadership in the Association's governance operation as directed through assigned UniServ staff.
- Provide support to Regional Programs and Community coalitions.
- Provide assistance to the Governance Department in the coordination of State Council and the NEA Representative Assembly elections.
- Provide assistance to the Governmental Relations Department in the coordination of the CTA Legislative Recommendation Program as directed through assigned staff.
- Open and process mail including electronically transmitted materials.
- Edit to final form minutes of meetings.
- Establish and maintain files and records.
- Maintain office telephone answering system.
- Perform logistical functions as assigned for conferences coordinated by the region and Service Center Council.
- Plan, coordinate, and follow through on large logistical projects.
- Perform designated office errands.
- Perform office management duties for RRC.
- Perform other appropriate duties as assigned.
Requirements
- Associate degree and one (1) year of relevant experience or High School diploma/GED and four (4) years of relevant experience.
- Ability to learn and communicate CTA structure, policies, and procedures, programs, and services.
- Ability to communicate clearly, verbally, and in writing.
- Excellent interpersonal skills.
- Ability to follow through on work assignments with little supervision.
- Ability to operate generally used office machines.
- Proficient word processing skills with minimum keyboarding speed of 55 wpm.
- Proficiency in the use of computer technology and the ability to learn and use the Association's software programs.
- Ability to prioritize multiple projects and adapt to changes in priorities.
- Ability to work well under considerable pressure, respond to emergencies, and solve routine office problems independently.
- Ability to work overtime as needed.
California Teachers Association is an Equal Opportunity Employer
CTA values a diverse workplace and encourages women, people of color, LGBTQ+ individuals, and members of ethnic minorities to apply.
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