Bilingual Executive Virtual Assistant

hace 5 días

Córdoba, Córdoba, Argentina Torre A tiempo completo

{"title": "Bilingual Executive Virtual Assistant", "description": "We are seeking a highly skilled and organized Bilingual Executive Virtual Assistant to join our team at Torre. As the right-hand person for our business owner, you will be responsible for the day-to-day management and administration of our short-term rental properties. Your primary goal will be to ensure that all operations run smoothly, allowing the owner to focus on broader business strategies.

Responsibilities:

* Act as the primary point of contact for all guest inquiries on platforms like Airbnb and VRBO, responding promptly to secure bookings.
* Provide exceptional guest service by answering questions from upcoming and current guests.
* Manage and adjust pricing calendars on Airbnb and VRBO to optimize bookings.
* Schedule monthly cleaning services for all properties and coordinate with cleaning crews for early checkins when possible.
* Set and manage door codes for guests, ensuring a seamless checkin experience.
* Oversee maintenance issues, coordinate repairs, and ensuring timely resolution.
* Track pool heating requests, apply charges and manage monthly payments.
* Handle all guest-related damage claims, gathering evidence, charging for damages, and following up on reimbursements.
* Send friendly checkin and checkout reminders to guests to ensure a positive experience.
* Maintain close communication with the property owner, providing regular updates on operations, guest experiences, and any issues that arise.

Requirements:

* Proven experience in Project management or in an administrative executive role.
* Strong interpersonal and communication skills.
* Bilingual in English and Spanish, with the ability to communicate clearly in both languages.
* Ability to manage multiple tasks with a high level of efficiency and attention to detail.
* Problem-solving skills and the ability to work independently.
* Executive-level organizational and decision-making abilities.

Benefits:

* Healthy work environment, Team Oriented, Opportunity for Professional Growth, Remote Workplace.

If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Please note that this is a remote position, and you will be working with a team that values flexibility and work-life balance.

We look forward to hearing from you

Best regards,
Torre", "lang_code": "en"}

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