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Dutch Language Customer Care Professional
hace 1 semana
The successful candidate will work as part of a collaborative team to provide top-notch customer service to customers in Belgium and the Netherlands. Key responsibilities include order processing, customer support, and data analysis.
Main Responsibilities- Order Entry: Enter orders into the system accurately and on time.
- Customer Support: Provide detailed information to French-speaking customers regarding their orders and invoices.
- Data Analysis: Compile and analyze sales and stock data, producing insightful reports for stakeholders.
- Process Improvement: Identify areas for improvement within the department and contribute to the optimization of the Supply Chain.
- Minimum MBO+ qualification.
- SAP experience and passion for the pharmaceutical industry.
- Advanced analytical skills and Microsoft Office application expertise.
- Dual fluency in Dutch and basic French and English language skills.
- Customer-focused attitude, excellent communication skills, and a proactive approach.
