Professional Collector and Account Manager

hace 2 días


Departamento de Pocito, Argentina SariSuki Stores Inc. A tiempo completo

SariSuki Stores Inc. seeks a skilled Professional Collector and Account Manager to lead the activities of the Collections recovery team, generate daily, weekly & monthly reports to management, and ensure compliance with company policies & legal requirements.

Main Responsibilities:

  • Manage and implement Collections Standard Operating Procedures
  • Cultivate a strong culture of customer service orientation & collaboration, results orientation & strategic thinking within the Collections unit
  • Act as a liaison for Collection BU and Account Related Concerns.
  • Conduct audits and identify areas for improvement with the Head of collections for necessary action and rectification.
  • Resolve customer complaints and issues efficiently
  • Develop and execute strategies to minimize delinquency and reduce credit losses
  • Proficiency in Fintech Operations (either in Credit Underwriting, Collections, and/or Customer Service) and understanding of the Credit Customer Lifecycle Process is crucial.
  • Support field collections and/or barangay case filing when necessary

Requirements:

  • Availability to work in Pateros, Manila
  • Bachelor's degree in Banking and Finance, Accounting, Legal Management, Business Administration, or any related field
  • At least 3 years of relevant collections experience; tele sales experience is a plus
  • Results-driven with a proven track record of meeting targets in a dynamic environment
  • Self-motivated individual seeking new opportunities: Ability to take on new challenges


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