Professional Collector and Account Manager
hace 2 días
SariSuki Stores Inc. seeks a skilled Professional Collector and Account Manager to lead the activities of the Collections recovery team, generate daily, weekly & monthly reports to management, and ensure compliance with company policies & legal requirements.
Main Responsibilities:
- Manage and implement Collections Standard Operating Procedures
- Cultivate a strong culture of customer service orientation & collaboration, results orientation & strategic thinking within the Collections unit
- Act as a liaison for Collection BU and Account Related Concerns.
- Conduct audits and identify areas for improvement with the Head of collections for necessary action and rectification.
- Resolve customer complaints and issues efficiently
- Develop and execute strategies to minimize delinquency and reduce credit losses
- Proficiency in Fintech Operations (either in Credit Underwriting, Collections, and/or Customer Service) and understanding of the Credit Customer Lifecycle Process is crucial.
- Support field collections and/or barangay case filing when necessary
Requirements:
- Availability to work in Pateros, Manila
- Bachelor's degree in Banking and Finance, Accounting, Legal Management, Business Administration, or any related field
- At least 3 years of relevant collections experience; tele sales experience is a plus
- Results-driven with a proven track record of meeting targets in a dynamic environment
- Self-motivated individual seeking new opportunities: Ability to take on new challenges
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