Employee Experience Manager
hace 6 días
Rebag is an e-commerce company revolutionizing the luxury resale market. Founded in 2014, Rebag has established itself as a leader in the industry, thanks to its innovative business model that puts the seller first. Our commitment to providing endless access to luxury while promoting sustainability and affordability has earned us recognition as one of Fast Company's Most Innovative Companies in 2020.
As a dynamic and forward-thinking company, Rebag is always looking for talented individuals to join our team. We offer a collaborative and inclusive work environment, where employees can thrive and grow professionally. If you are a motivated and detail-oriented individual with a passion for HR operations, we encourage you to apply for this exciting opportunity.
Job Description
We are seeking an HR Operations Analyst to join our team. As a key member of our HR department, you will oversee essential HR operations, ensuring the accuracy and compliance of HR documentation. This role involves processing payroll for U.S. and international employees, maintaining HRIS systems, and supporting the development of global workforce policies. You will collaborate with leadership to drive HR initiatives, improve processes, and ensure compliance with labor laws while fostering an efficient and equitable work environment.
Key Responsibilities:
- Employee Query Escalation System: Develop and maintain a system to manage employee inquiries about Rebag's people policies, ensuring employees are familiar with Rebag's Employee Handbook.
- Triage and Escalate Queries: Triage and escalate queries to appropriate leads and managers as needed, including external vendors (e.g., benefits brokers, etc.).
- Onboarding and Off-boarding: Manage end-to-end processes for onboarding and off-boarding, including but not limited to offer letters, off-boarding documentation, and other necessary documentation.
- Employee Documentation and Systems Management: Oversee and maintain HRIS (Rippling) on a daily basis, including sensitive employee documentation, payroll records, and hourly employee timecards.
Qualifications and Skills
To be successful in this role, you must have a Bachelor's degree in Human Resources, Business Administration, or a related field. A minimum of 2-4 years of experience in HR roles, with a focus on operational processes, payroll, and policy management, is required. You should possess proficiency with HRIS platforms (e.g., Rippling) and payroll systems. Additionally, you should have strong organizational and problem-solving skills, as well as the ability to manage multiple priorities in a fast-paced environment.
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