Salesforce Platform Specialist
hace 4 semanas
We are Tekton Labs, a technology consulting and software development company, founded in Silicon Valley and with offices in Peru, Mexico, and the United States. Our mission is to deliver innovative solutions to help companies achieve their goals.
Job Summary
We are seeking a skilled Salesforce/Business Systems Administrator to support the administration, maintenance, and enhancement of our Salesforce platform and other business systems.
Key Responsibilities
Salesforce Administration and Automation
- Assist in user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validation rules.
- Create and maintain Salesforce Flow automations.
- Complete routine system administration requests within 2 business days of request.
- Complete automation enhancements within 3-5 business days of request (depending on complexity).
Cross-Functional Collaboration
- Gather requirements from operations teams partners and implement solutions that meet business needs.
- Successfully meet with ops teams to gather and implement requirements for 95% of projects within the agreed timeline.
Documentation and Training Materials
- Develop and maintain system documentation, user guides, and training materials.
- Update 100% of documentation and guides within 48 hours of changes.
Data Management
- Assist in data imports, exports, updates, and clean-up.
- Support end users with salesforce report and dashboard requests.
- Complete data management tasks within 2 business days of request.
Continuous Learning
- Stay up-to-date with Salesforce releases, features, and best practices.
- Complete at least 2 Salesforce training sessions or webinars per quarter.
Qualifications
- 1-2 years of experience in Salesforce administration or a similar role.
- Salesforce Administrator Certification is preferred.
- Familiarity with other business systems (e.g., ERP, CRM) is an advantage.
- Basic knowledge of data management and reporting tools.
Competencies
- Basic understanding of Salesforce platform and its capabilities.
- Basic understanding of Salesforce Flow automation.
We are a dynamic and innovative company, and we are looking for a talented individual to join our team.
Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.
Only qualified candidates will be contacted for an interview.
We look forward to hearing from you.
Best regards,
Tekton Labs
Email: info@tektonlabs.com
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