Customer Success and Relaxation Specialist at LA SIESTA
hace 1 mes
We are seeking a highly skilled and experienced Customer Success and Relaxation Specialist to join our team at LA SIESTA. As a key member of our operations team, you will play a pivotal role in ensuring exceptional customer satisfaction and loyalty.
Key Responsibilities:- Operations Management: Manage day-to-day operations, ensuring optimal customer interaction and service delivery.
- Logistics and Order Processing: Handle logistics and order fulfillment processes to align with customer expectations.
- Helpdesk Support: Act as the main point of contact for all customer service inquiries and conflict resolution.
- Customer Service Excellence: Formulate and implement strategies to improve customer satisfaction and loyalty.
- Bachelor's degree in communications, operations, or relevant field.
- Proven track record in customer success or operations management roles.
- Experience with Odoo or similar ERP systems, demonstrating proficiency in leveraging these platforms for improved business operations.
- Exceptional communication skills and a commitment to deliver customer-focused solutions.
- Capable of managing multiple priorities in a dynamic, remote work environment.
- PTO.
- Remote work.
As a Customer Success and Relaxation Specialist, you will have the opportunity to work with a talented team and contribute to the success of LA SIESTA. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Success and Relaxation Specialist
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