Process Management Expert
hace 2 días
About the Position:
We are seeking a highly skilled Process Management Expert to join our team as a Senior Consultant. In this role, you will be responsible for managing processes across various departments within the organization. This includes streamlining operations, improving efficiency, and enhancing overall performance.
You will work closely with Project Managers, Directors, and other Delivery team members to effectively manage project timelines and deliverables. This is an exciting opportunity for someone with a strong understanding of framework requirements, who can perform audit/assessments, and develop reports for clients.
About the Responsibilities:
- Conduct process assessments to identify areas for improvement.
- Develop and implement process improvements to enhance efficiency and productivity.
- Manage priorities and tasks to achieve delivery utilization targets.
- Continuous professional development in maintaining industry-specific certifications.
- Maintains strong depth of knowledge in the practice area.
- Collaborates with project managers, quality management, and/or other delivery team members to drive customer satisfaction and meet project deliverables.
- Establish and maintain positive collaborative relationships with clients and stakeholders.
- Identifies upsell and cross-sell opportunities and escalates to FedRAMP leadership team.
- Evaluate the design and effectiveness of technology controls throughout the business cycle.
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