Talent Management Professional
hace 6 días
In this role, the Senior Analyst, Global HR Operations - Performance will drive the successful execution of end-to-end Global HR Operations processes related to Performance Management at Travel Services.
Primary Responsibilities:
- Ensure the Performance Management System operates efficiently and that daily tasks related to Performance Management Administration are completed in accordance with SLAs and quality standards.
- Work collaboratively with the Manager to design, develop, and implement strategic initiatives and projects related to Performance Management.
- Liaise with internal stakeholders, including IT, People, and local Talent Managers, to resolve complex Performance Management Administration-related challenges.
- Provide expert recommendations and assessments with a Performance Management Specialist to address Performance Management-related issues.
- Deliver high-quality Performance Management Processes for BPPS and non-Principals.
- Produce comprehensive reports and oversee significant communications.
- Train new colleagues based on regional processes they manage.
- Implement projects aligned with the function, requiring minimal supervision.
Required Qualifications:
- A bachelor's degree (or equivalent) in Human Resources, Business Administration, or other relevant courses or equivalent work experience.
- Relevant experience in HR, particularly in Talent or Data Management (experience in SuccessFactors Talent Management Administration is advantageous).
- Background in Shared Services or BPO industries.
- Knowledge of project management principles.
- Ability to excel in dynamic environments.
- Capability to collaborate with remote teams.
- Experience in Shared Services Environment and Performance Management Administration.
- Strong preference for Learning Agility, Attention to Detail, Critical Thinking, and Stakeholder Management skills.
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