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Teladoc Health is a global, whole person care company that empowers individuals to show up every day as their most authentic selves. As an employee, you're part of a diverse community dedicated to transforming the healthcare experience.
This position provides technical and troubleshooting support to employees in need of assistance with computer hardware or software. Under the direction of the Global Service Desk Manager, you'll provide desktop support and problem-solving to end-users, tracking hardware and software additions/changes, creating and updating technical documentation, and participating in the creation and editing of IT Support Standard Operating Procedures.
As a hybrid position, this role requires attendance at the office based on business needs. You'll communicate issue statuses and resolutions to stakeholders in a timely manner, participate in after-hours and weekend coverage as needed, and reside in Bahia Blanca or nearby.
To perform this job successfully, you must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
