Strategic Business Solutions Consultant

hace 1 mes


Buenos Aires, Buenos Aires C.F., Argentina Happy Agencies A tiempo completo

We are seeking a highly motivated and qualified Business Analyst to join our dynamic team at Happy Agencies and play a pivotal role in our CRM implementation projects. This exciting opportunity is ideal for graduates in IT, Business, Marketing, or related fields.

About the Role
  • Understand Business Needs: Collaborate with stakeholders in marketing, customer service, and sales to gather and analyze business requirements and challenges.
  • Lead System Integrations: Connect different systems and platforms to streamline processes and enhance data flow between tools.
  • Design and Document Solutions: Create diagrams, flowcharts, and technical specifications to optimize CRM systems and ensure integration with existing tools.

The successful candidate will be responsible for configuring and customizing CRM systems, particularly HubSpot, to align with business processes and objectives. Additionally, they will oversee onboarding processes to ensure effective adoption of the CRM system across the organization.

Key Performance Indicators:

  1. Evaluate the effectiveness of the CRM through data analysis and propose continuous improvements like workflow automation, customer segmentation, and reporting enhancements.
  2. Provide post-implementation support to users to ensure optimal use of the CRM.
Requirements
  • Education: Bachelor's degree in Computer Science, Business Administration, Marketing, Information Technology, or a related field.
  • Experience:
    • Proven experience as a Business Analyst or in a similar role.
    • Hands-on experience with CRM platforms is highly desirable, especially with HubSpot.
  • Skills:
    • Proficiency in process documentation, flowcharts, and technical specifications.
    • Excellent problem-solving skills with the ability to design effective solutions.
    • Proficiency with office tools (MS Office Suite) and CRM software.
    • Strong communication and interpersonal skills.
    • Exceptional organizational and time management abilities.
About Our Offer
  • A competitive salary range of $80,000 - $110,000 per annum, depending on experience.
  • Opportunity to work on exciting projects with a dynamic team.
  • Professional growth and development opportunities.
  • Friendly and collaborative work environment.


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