International Merchant Advocacy Manager

hace 6 días


Buenos Aires, Buenos Aires C.F., Argentina Pfizer A tiempo completo

**Job Description**

The Director, Merchant Experience, will lead our International Merchant Net Promoter Score (NPS) program. This role requires a strong analytical mindset, excellent leadership skills, and the ability to develop relationships with key stakeholders.

The ideal candidate will have a proven track record of using data to inform decision-making and driving business results. They'll be responsible for managing a team of experienced managers across 17 international markets, ensuring seamless roll-out of the global NPS program, and providing tailored insights to inform local strategy.

The Director, Merchant Experience, will also be responsible for:

  • Leading a team of seasoned managers across 17 international markets
  • Ensuring seamless roll-out of the global NPS program
  • Delivering high-quality analytics to identify drivers of satisfaction and make connections with other key business metrics
  • Sourcing and sharing best practices across markets

**Key Requirements**

  • Possession of a passion for customer experience and a desire to work in a multicultural environment
  • Strong analytics skills, with a proven ability to use data to influence decision-making at the senior level
  • Experience of leading teams and developing relationships with key stakeholders
  • Excellent communication skills, with the ability to tell compelling stories using numbers and facts

What We Offer**

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. These include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible work arrangements and schedules
  • Generous paid parental leave policies
  • Free access to on-site wellness centers and confidential counseling support


  • Buenos Aires, Buenos Aires C.F., Argentina Pfizer A tiempo completo

    You Lead the Way.We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways.When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.Here, you'll learn and grow as we help you create a career...


  • Buenos Aires, Buenos Aires C.F., Argentina Pfizer A tiempo completo

    **Overview**American Express is a global leader in delivering exceptional customer experiences. We're committed to empowering businesses and individuals to progress in incredible ways.The Director, Merchant Experience, will play a critical role in leading our International Merchant Net Promoter Score (NPS) program. This role requires a strong analytical...


  • Buenos Aires, Buenos Aires C.F., Argentina Pfizer A tiempo completo

    **About Us**At American Express, we're dedicated to delivering exceptional customer experiences. Our team is passionate about empowering businesses and individuals to progress in incredible ways.We're seeking a highly skilled Director, Merchant Experience to lead our International Merchant Net Promoter Score (NPS) program. This role requires a strong...


  • Buenos Aires, Buenos Aires C.F., Argentina Zicasso A tiempo completo

    The RoleWe are looking for a highly-motivated Manager of Partner Success who embodies an entrepreneurial spirit and has a passion for international travel.This role will drive the mutual growth of our shared sales, and flexibility in your work hours allows you to accommodate global partners.About YouExceptional interpersonal skills with a proven ability to...


  • Buenos Aires, Buenos Aires C.F., Argentina Zicasso A tiempo completo

    We're looking for an International Business Development Manager to join our global team at Zicasso.About the RoleThis role involves strengthening our global travel specialist network by fostering long-term, collaborative relationships with our partners. The ideal candidate will have a strong background in business development, exceptional communication...


  • Buenos Aires, Buenos Aires C.F., Argentina Mondelēz International A tiempo completo

    Mondelēz International is committed to delivering high-quality clinical trials. As a Senior Manager, Clinical Operations, you will play a key role in leading the centralized monitoring team and working closely with project and clinical leads to achieve delivery of project objectives.Key Qualifications:Bachelor's degree in life sciences or related...


  • Buenos Aires, Buenos Aires C.F., Argentina Hoerbiger Automatisierungstechnik Holding Gmbh A tiempo completo

    RequirementsBachelor's Degree in Business, Economics, or Finance.3-5 years of experience in a treasury or finance team, preferably in an international group.Thorough knowledge of financial legislation, regulation, and practices.Desirable SkillsKnowledge of monetary markets, investment management, and financing techniques.Good analytical and problem-solving...


  • Buenos Aires, Buenos Aires C.F., Argentina Mondelēz International A tiempo completo

    Mondelēz International is committed to building a high-performing clinical operations team. As a Global Clinical Operations Manager, you will be responsible for leading the centralized monitoring team and working closely with project and clinical leads to achieve delivery of project objectives.Key Responsibilities:Leadership activities:Leader of the...


  • Buenos Aires, Buenos Aires C.F., Argentina Summitnext A tiempo completo

    Job OverviewSummitNext is seeking a dynamic Country Manager to drive business development in the Argentinian market for its retail Forex and CFDs online trading platform.This role requires strategic leadership, strong communication skills, and a deep understanding of the financial markets. The successful candidate will spearhead the expansion of our trading...


  • Buenos Aires, Buenos Aires C.F., Argentina Visa Inc. A tiempo completo

    Visa Inc. is a global leader in digital payments, operating one of the world's most closed-loop payment systems. We connect consumers, businesses, financial institutions, and governments across more than 200 countries and territories to enable fast, secure and reliable transactions.Job SummaryWe are seeking an experienced Business Development Manager to join...


  • Buenos Aires, Buenos Aires C.F., Argentina Syneos Health Commercial Solutions A tiempo completo

    About the Role:We are seeking a seasoned Financial Risk Manager to join our team in Buenos Aires. As a key member of our Large Credit team, you will be responsible for reviewing large credit risk exposure accounts and performing thorough financial analysis on prospective and current merchants.You will collaborate with internal and external partners to...

  • Manager, Analytics

    hace 2 semanas


    Buenos Aires, Buenos Aires C.F., Argentina Mondelēz International A tiempo completo

    Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Together with analytics team leaders you will support our business with excellent data models to uncover trends that can drive long-term business results. How you will contribute You will: Work in close...


  • Buenos Aires, Buenos Aires C.F., Argentina Sagan Recruitment A tiempo completo

    At Sagan Recruitment, we are seeking a skilled HubSpot/CRM Manager to oversee our customer relationship management system and optimize its use across the organization.The ideal candidate will be responsible for managing, maintaining, and improving our HubSpot CRM platform, ensuring it aligns with business goals and drives growth.This role requires a blend of...


  • Buenos Aires, Buenos Aires C.F., Argentina International Dynamic Advisors A tiempo completo

    About UsWe are International Dynamic Advisors, a leading global energy and chemical company. Our vision is to lead in energy innovations that advance modern living and a net-zero future. We are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.Job Overview:The ExxonMobil Visual Communications Expert will be...


  • Buenos Aires, Buenos Aires C.F., Argentina Meta A tiempo completo

    Meta is committed to promoting user safety, security, and privacy in Spanish Speaking South America through the development and implementation of effective policy strategies.We seek a highly skilled Public Policy Manager to lead this effort and work closely with internal teams to develop and implement policies that promote these values.Key...


  • Buenos Aires, Buenos Aires C.F., Argentina Medison Pharma A tiempo completo

    Medison is a global pharma company providing access to highly innovative therapies to patients in international markets. Medison commercializes highly innovative therapies across international markets, helping to save and improve the lives of patients suffering from the most challenging diseases. Medison is rapidly growing in the international markets backed...


  • Buenos Aires, Buenos Aires C.F., Argentina Iris Software A tiempo completo

    Job DescriptionAs a Service Manager, you will play a critical role in leading the client management activities on our multi-country payroll operate engagements. You will work closely with Engagement Partners (EPs) and Engagement Managers (EMs) to ensure consistent service delivery and client management for designated accounts. Your responsibilities will...


  • Buenos Aires, Buenos Aires C.F., Argentina International Dynamic Advisors A tiempo completo

    As a Senior Financial Analyst at International Dynamic Advisors, you will have the opportunity to work closely with senior leaders in the Global Customer Service team to drive efficiency and growth within the organization. Your primary responsibilities will include providing direct financial support for Asia Pacific and India, Middle East and Africa regions,...


  • Buenos Aires, Buenos Aires C.F., Argentina Iris Software A tiempo completo

    About the RoleWe are currently seeking a highly experienced and dynamic Service Manager to lead the client management activities on our multi-country payroll operate engagements. This role will reside within our Service Management Office (SMO), a centralized function responsible for overseeing and coordinating the delivery of payroll services across...


  • Buenos Aires, Buenos Aires C.F., Argentina MS Coach Sandoval A tiempo completo

    Principal Software Engineering Manager:We are seeking an experienced principal software engineering manager to lead our backend team. The ideal candidate will have a strong background in software engineering management and experience with high growth environments.Your Key Responsibilities:Collaborate with stakeholders across the organization including...