Strategic Payroll Operations Manager

hace 4 semanas


Buenos Aires, Buenos Aires C.F., Argentina Alight A tiempo completo

As a key member of the Alight team, you will be responsible for ensuring the highest level of payroll excellence across all accounts.

Key Responsibilities:

  • Develop and maintain Service Level Agreements (SLAs) to ensure timely and accurate payroll delivery.
  • Oversee the development and implementation of process improvements to enhance payroll operations.
  • Ensure the adoption and maintenance of standards and tools across all accounts.
  • Develop and lead a high-performing team to deliver exceptional payroll services.
  • Monitor and analyze account status, identifying areas for improvement and implementing corrective actions.
  • Collaborate with the commercial team to identify sales opportunities and develop strategies to drive growth.
  • Develop and maintain metrics and reporting to measure payroll performance.
  • Build strong relationships with internal stakeholders to drive business growth and improve customer satisfaction.

Additional Responsibilities for Senior Managers:

  • Lead client escalations and develop solutions to address complex issues.
  • Provide guidance and support to team members to ensure their success.
  • Act as a site leader to drive local business growth and improve customer satisfaction.

Required Education and Experience:

  • Bachelor's degree or equivalent in a related field.
  • A minimum of 15 years of experience in payroll operations, with at least 7 years in a leadership role.
  • Advanced English language skills, with the ability to communicate complex ideas effectively.
  • Domain expertise in payroll technology and solutions, with a preference for SAP experience.

Alight offers a competitive total rewards package, continuing education and training, and opportunities for growth and development within a global organization.



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