Customer Service Representative in Casablanca
hace 11 horas
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in Casablanca. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving issues efficiently, and maintaining a positive and professional demeanor at all times.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide expert advice and assistance to customers
- Maintain accurate records of customer interactions in our CRM system
- Stay up-to-date with product knowledge and provide recommendations to customers
- Collaborate with colleagues to achieve team goals and objectives
- Fluent in Dutch (C2) and English
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Previous contact center experience preferred
- Salesforce CRM knowledge is a plus
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Comprehensive health coverage for you and your family
- A chance to work with a diverse and international team
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Location:Casablanca, Morocco
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