Customer Service Representative
hace 2 meses
About Boston Scientific
Boston Scientific is a leading medical device company that has been advancing science for life for over 40 years. Our mission is to transform lives through innovative medical solutions that improve patient outcomes, create value for our customers, and support our employees and the communities we serve.
Job Summary
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing administrative support to our customers, including managing customer inquiries, resolving issues, and maintaining accurate records.
Key Responsibilities
- Manage customer inquiries and resolve issues in a timely and professional manner
- Provide administrative support to customers, including data entry, document scanning, and case follow-up
- Maintain accurate records and reports to ensure compliance with company policies and procedures
- Collaborate with internal teams to resolve customer issues and improve customer satisfaction
Requirements
- Student of Administration, Industrial Engineering, Economics, Systems, or related area
- Advanced English language skills
- Minimum 1 year of experience in a similar position
- Excel skills, including use of pivot tables and formulas
Preferred Qualifications
- Organized and able to follow established processes
- Good interpersonal skills and communication
- Multitasking and persistent
About the Role
This is an exciting opportunity to join a dynamic team and contribute to the success of Boston Scientific. As a Customer Service Representative, you will have the opportunity to work with a variety of customers, resolve complex issues, and make a meaningful impact on patient outcomes.
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