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Account Manager Professional
hace 2 semanas
At Kaizen Gaming Group, we are seeking an experienced Account Manager to oversee the portfolio of high-net-worth customers in the Argentinian market. This role emphasizes building strong relationships with Key Accounts and enhancing loyalty through personalized and rewarding experiences within a sustainable framework.
The ideal candidate will have a bachelor's degree in Marketing/Business Administration/Management or other relevant fields and work experience in a customer-facing environment. A native Spanish speaker with excellent English skills and commercial acumen is essential for this position. The Account Manager will be responsible for managing customer portfolios, establishing strong personal relationships, and fostering loyalty, retention, and increased lifetime value.
This opportunity offers a unique chance to engage with high-value customers, providing them with a world-class experience while promoting responsible gambling and sustainability. As an Account Manager, you will:
- Manage individual customer performance, ensuring timely provision of rewards and aligning with business requirements;
- Deliver top-tier customer service to assigned customers as the primary point of contact;
- Proactively target individual customers with strategic actions at various points in their lifecycle to drive growth and activity;
- Host diverse local or global Key Account events, collaborating with the Hospitality and Sponsorship Team;
To succeed in this role, you will need excellent relationship-building skills, a commitment to providing world-class service, and commercial acumen. If you are passionate about the online gaming industry and possess a sense of responsibility and reliability, we encourage you to apply.