Contact Center Operations Supervisor

Contact Center SupervisorThis role involves overseeing daily operations in a contact center environment. Key responsibilities include planning, prioritizing, and organizing tasks to meet established goals.A key aspect of this position is leadership, as you will be responsible for training, coaching, and motivating team members. Additionally, you will need to...

About the RoleThis position is responsible for overseeing the daily operations of a contact center, ensuring that all team members are working efficiently and effectively to meet customer needs.Key responsibilities include coordinating workflows, training and mentoring staff, and maintaining accurate records. The ideal candidate will have excellent...

Job DescriptionWe are seeking a highly skilled Contact Center Supervisor to join our team at Aliancers. As a key member of our organization, you will be responsible for overseeing the daily operations of our contact center and ensuring that our customers receive exceptional service.The ideal candidate will have a strong background in customer service,...

Job Summary: We are seeking a highly skilled Contact Center Supervisor to join our team at Aliancers. This role is responsible for coordinating and monitoring daily workflow for Specialists and Sr. Specialists, ensuring compliance and meeting SLAs.Key Responsibilities:Coordinate daily workflow and track compliance.Provide training, coaching, and motivation...

Contact Center OperationsThis position is responsible for ensuring the smooth day-to-day operation of our contact center team. The ideal candidate will have a strong background in customer service and leadership, with the ability to motivate and guide team members towards achieving common goals.Key Responsibilities:Coordinate daily workflow to meet customer...

Descripción del PuestoBuscamos un Especialista en Ventas de Servicios con las habilidades necesarias para superar las expectativas del cliente en la comunicación efectiva, venta de intangibles, manejo de objeciones y cierre en línea. Ofrecemos un ambiente de trabajo dinámico y una estructura de incentivos que reconoce el esfuerzo y la excelencia en cada...

This position is responsible for overseeing the daily operations of a team of Specialists and Sr. Specialists in a contact center environment.The ideal candidate will be able to coordinate workflows, ensure compliance with SLAs, and provide feedback on quality issues.They will also be responsible for training, coaching, and motivating team members, while...

Are you looking for a new challenge in the customer service industry? We have an exciting opportunity for a Contact Center Agent to join our team at a leading energy company in Bulgaria. As a Contact Center Agent, you will be responsible for handling inbound calls related to marketing and loyalty campaigns, assisting customers with energy-related inquiries,...

En Assist Card, buscamos a un profesional para ocupar el rol de Gerente de Contact Center, quien tenga la capacidad de liderar a un equipo de Asistentes para brindar un servicio de alta calidad a nuestros clientes.Responsabilidades:Liderar al equipo para lograr los objetivos de servicio y asegurar un desempeño de excelencia.Analisar y asignar casos,...

Ben jij een communicatief vaardige en klantgerichte professional die graag werkt in een dynamische omgeving? Dan zijn wij op zoek naar jou!Wij bieden een unieke kans om je carrière te ontwikkelen in een internationale organisatie. Als Contact Center Agent ben je verantwoordelijk voor het beantwoorden van inkomende oproepen van klanten die vragen hebben over...

Key Responsibilities:• Coordinate daily workflow for Specialists and Sr. Specialists, ensuring compliance and meeting SLAs.• Provide feedback on processing and quality issues, serving as a departmental subject matter expert.Leadership and Development:• Train, coach, and motivate team members to foster a collaborative environment and drive...

Job Title: Operations Director for Remote CenterAliancers is seeking a skilled Operations Director for Remote Center to lead our hazard outsourcing operations. Job Summary:The Operations Director for Remote Center is responsible for maintaining client relationships and managing a single client or unit, providing leadership to a large number of associates....

About the RoleWe are seeking a highly skilled Customer Experience Supervisor to join our team at Maersk. This is an exciting opportunity for a seasoned operations professional to lead customer experience logistics in a country and drive profitability through high-quality customer service and continuous improvement.Job SummaryLead a team of Customer Service...

Buscamos un/a Comercial - Centro de Contacto para una empresa líder en el sector de la multinacional francesa, ubicada en la zona de Cornellà del Llobregat, Barcelona.El objetivo principal será la venta mediante llamadas telefónicas y la captación de nuevos clientes.Realización de campañas de marketing.Acompañamiento de los clientes y gestión de...

Job Title: Operations SpecialistAliancers is looking for an experienced Operations Specialist to lead the delivery of services in the area of hazard outsourcing at a remote service center.Key Responsibilities:Plans, organizes, and coordinates the delivery of services to meet client expectations.Develops and administers operating budgets for area(s) of...

Job Title: Operations DirectorJob Summary: Aliancers is seeking an experienced Operations Director to lead our remote service center. The ideal candidate will have a strong background in management, workflow management, and mail services.Main Responsibilities:Develop and administer an operating budget for the area of responsibility.Formulate policy for the...

An important American company is looking for an Operations Director to lead its remote service center. Key Responsibilities:Plans, organizes, leads, controls, and coordinates the delivery of services in the area of hazard outsourcing.Maintains client relationships and provides leadership to a large number of associates.Requirements:Bachelor's degree in...

Role Summary: We are seeking a skilled Operations Excellence Professional to enhance our customer support and guarantee outstanding client satisfaction. As a key member of our team, you will play a pivotal role in managing end-to-end customer experiences.Key Responsibilities:Manage day-to-day operations to ensure optimal customer interaction and service...

About the PositionWe are seeking a highly qualified professor to join our Operations Management department at IÉSEG School of Management. The successful candidate will be responsible for teaching courses in supply chain management and operations management at the undergraduate, graduate, and/or postgraduate level.About the DepartmentThe Operations...

At Joseph Joseph, we're seeking a skilled Logistics Coordinator to join our team. This role will be responsible for managing inbound and outbound operations across our global distribution network.The successful candidate will be the primary point of contact for our UK and EU outbound activities, monitoring shipment status and providing updates to...