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Head of Technical Problem Resolution
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**Key Responsibilities**
We are seeking an experienced IT leader to join our Air Liquide team as Technology Operations Strategist.
In this role, you will develop and implement a comprehensive technology strategy, leveraging your expertise in performance metrics, reporting, technical problem resolution, and risk management.
You will lead a high-performing team of creative problem solvers, driving tactical changes that enhance processes and productivity across the firm.
Your key responsibilities will include:
- Development and implementation of a world-class technology strategy
- Leadership of a high-performing team of creative problem solvers
- Oversight of existing technology solutions, identification of areas for optimization, and development of new capabilities
- Assessment of management teams, identification of new business opportunities, and implementation of information controls and back-up and recovery strategies
- Feedback and guidance to top performers to optimize outcomes
We seek a highly skilled professional who can provide a stable and resilient operating environment, emphasizing the maximization of available resources and continuous improvement of past performance.
The ideal candidate will possess advanced knowledge of architecture, design, and business processes, as well as exceptional coaching abilities to foster top talent and promote a culture of excellence within the organization.
