Digital Experience Specialist

hace 4 días


Buenos Aires, Buenos Aires C.F., Argentina DEPT A tiempo completo

At DEPT, we're pioneers in digital experiences. Our team of 2,500+ specialists across 30+ locations on 5 continents delivers innovative work with a boutique culture.

We value curiosity, self-driven individuals who innovate and thrive in our inclusive workplace. As a Digital Experience Specialist, you'll be part of a global team that creates end-to-end digital experiences for top brands like Google, KFC, Philips, Audi, Twitch, Patagonia, and eBay.

Your primary role will involve managing IT support tickets and projects aligned with global initiatives. You'll collaborate with colleagues globally, navigating cultural differences, and develop your skills through technical training and soft skills development.

We offer a comprehensive training program to help you grow professionally and personally. With a focus on fostering growth, we emphasize the development of interpersonal and soft skills. You'll report to the AMER Regional IT Director, who will guide you through your training and career development.

You'll work closely with the Global IT Team to resolve daily tickets, provide remote support using Jira Service Management, Slack, email, and video conferencing. Your responsibilities will include troubleshooting, producing high-quality results, resolving IT Support tickets promptly, and assisting in employee onboarding and offboarding processes.

We're looking for someone calm and level-headed, handling challenging situations with composure while maintaining a positive attitude. A good fit for this role is someone who provides constructive feedback and expresses concerns professionally, ensuring emotions don't hinder communication or teamwork.

We celebrate diversity and strive for an inclusive environment where everyone has equal opportunities to thrive. We actively seek talented individuals from diverse backgrounds and encourage everyone to apply, regardless of their qualifications.

The estimated annual salary for this position is around $65,000, taking into account the location and industry standards. Benefits include premium healthcare, a NUBI prepaid card with a monthly allowance for grocery purchases, and a flexible vacation policy.



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