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Client Success Engineer
hace 1 semana
We are seeking a Client Success Engineer to join our team. As a Client Success Engineer, you will be responsible for providing high-quality support to our enterprise clients, working closely with client stakeholders to troubleshoot advanced technical issues and ensure successful resolutions within customers' environments.
The ideal candidate will have 7+ years of professional experience in information technology, with at least 2 years in a customer-facing role – preferably involved in product implementation and hands-on technical activities within enterprise corporate environments. A bachelor's degree in Computer Science, Information Technology/Systems, or other related technical disciplines is required. Experience with installation, configuration, and management of Linux-based Operating Systems, as well as basic shell proficiency, is essential.
You will have the opportunity to work with multi-discipline internal and client teams to ensure successful resolutions within customers' environments. Our company offers a competitive salary, comprehensive benefits, flexible hours, generous paid time off, and opportunities for professional growth. We value diversity, inclusion, and equality – across race, gender, sexuality, disability, and neurodiversity.
In this role, you will have the opportunity to transfer knowledge for relevant technical areas at an applicable level of depth and detail within the internal Support organization as well as our customers.
