Operations Hub Lead

hace 3 meses


Buenos Aires, Argentina Aleph Holding A tiempo completo

El Operations Hub Lead estará a cargo de la coordinación del equipo de Campaign Managers, garantizando la calidad y cumplimiento de SLAs (Service Level Agreements) en la implementación y reporting de las campañas propias y del equipo, dando soporte al equipo liderado, a los Country Managers, POD Leads y Partner Managers. También será su responsabilidad identificar y operacionalizar oportunidades para sumar nuevas tareas de otras áreas a su scope para realizarlas centralmente mejorando la eficiencia y productividad general de la organización.

**Main Responsibilities**:

- Liderar, motivar, orientar y desarrollar al equipo, entregando resultados de calidad para alcanzar los objetivos del área.
- Expandir la huella del HUB, tanto para el tipo de soporte actual, como hacia nuevas tareas por identificar que permitan incrementar la productividad mediante la especialización y el valor agregado.
- Dar seguimiento al performance de implementación y reporting de las campañas propias y a las pertenecientes a los Campaign Managers de su equipo, garantizando la ejecución en tiempo y forma.
- Realizar el seguimiento y coordinación de las tareas del equipo, definiendo y comunicando claramente prioridades y áreas foco, identificando y anticipándose a posibles inconvenientes en la operación.
- Proponer alternativas y cambios de proceso de ser necesario ante la ocurrencia repetitiva de situaciones problemáticas.
- Identificar e influenciar en la resolución de los principales motivos de incumplimiento de SLAs.
- Asegurar que el equipo a cargo cumpla en tiempo y forma la respuesta a sus clientes, implementaciones, entrega de reportes y closing mensual.
- Consolidar y analizar la información de gestión de su equipo, implementando medidas en busca de la mejora continua.
- Comunicar con claridad y fundamentos el status de implementación de campañas y red flags de ser requerido.
- Generar y desarrollar sólidas relaciones con Country Managers, POD Leads y Partner Managers, educando a los mismos y sus equipos acerca de los procesos y SLAs del área, acordando prioridades y oportunidades de mejora.



  • Buenos Aires, Argentina HITACHI ENERGY BRASIL LTDA. A tiempo completo

    Position Overview:The Hub Quality and Continuous Improvement Manager is responsible for establishing and executing strategic initiatives aimed at enhancing quality across the entire value chain. This role involves overseeing global quality processes within the designated regions, ensuring alignment with local, regional, and global demands, while also...


  • Buenos Aires, Argentina IQVIA A tiempo completo

    "The Business Operations Lead is a supporting role within Business Operations. This role will support a variety of tasks that fall within Business Operations remit. They are responsible for collaborating with the clinical trials payments organization to identify, recommend, and deliver resolutions to process and performance changes within the organization....


  • Buenos Aires, Argentina Novasyte A tiempo completo

    "The Business Operations Lead is a supporting role within Business Operations. This role will support a variety of tasks that fall within Business Operations remit. They are responsible for collaborating with the clinical trials payments organization to identify, recommend, and deliver resolutions to process and performance changes within the organization....


  • Buenos Aires, Argentina Media A tiempo completo

    Strategic Operations Lead We are looking for a proactive and strategically focused Operations Lead to enhance our operational framework. In this capacity, you will collaborate with the account lead and senior management to ensure the advancement and sustainability of our operations. Your proficiency in project execution, process enhancement, and team...


  • Buenos Aires, Argentina Edelman A tiempo completo

    We are looking for an experienced, talented, and proactive creative operations lead, to work alongside a multidisciplinary killer team. Edelman sits at the crossroads of PR, Advertising, Social, Digital, and Experiential. We create smart, innovative, and powerful work that gets people talking. In this role, the Creative Operations Lead will organize and...

  • Lead, Operations

    hace 4 meses


    Capital Federal, Buenos Aires, Argentina Orange A tiempo completo

    **Join Orange Egypt as our Lead, Operations - ICT!** Are you ready to take charge of our technical support and incident management operations? At Orange Egypt, we're seeking a proactive and dynamic individual to lead our team in ensuring the smooth functioning of our ICT infrastructure. Here's what you'll be doing: - **First-Level Support & Incident...

  • LATAM Marketing

    hace 1 mes


    Buenos Aires, Argentina Trafilea A tiempo completo

    Position Overview We are seeking a Marketing & Operations Talent Acquisition Lead to spearhead our recruitment efforts in the LATAM region. The primary objective of this role is to identify, engage, and secure top-tier talent within the Marketing & Operations sector for our organization. This role necessitates close collaboration with the Marketing &...

  • LATAM Marketing

    hace 1 mes


    Buenos Aires, Argentina Trafilea A tiempo completo

    Position OverviewWe are seeking a Marketing & Operations Talent Acquisition Lead to spearhead our recruitment efforts. The primary objective of this role is to discover, engage, and secure exceptional talent within the Marketing & Operations sector for our organization. This entails collaborating closely with the Marketing & Operations leadership team to...


  • Buenos Aires, Argentina Remitee (26594529) A tiempo completo

    En Remitee nos encontramos en la búsqueda de un **Payments Operations Team Lead** para sumar a nuestros equipo de Payments Operations. **¿Cuáles van a ser tus funciones?** - Liderar equipo de Operaciones - Gestionar iniciativas y proyectos para la mejora continua del área de Operaciones, interactuando con otros equipos de la compañía - Ser el...


  • Buenos Aires, Argentina Pro Coffee Gear A tiempo completo

    **Pro Coffee Gear,** a rapidly expanding e-commerce company specializing in espresso machines and related parts, is seeking a dedicated and proactive **E-Commerce Operations Lead** to join our team. This remote role is integral to our company's growth and client satisfaction, involving various business-critical functions. **Responsibilities**: - ** Quote...

  • Markets Operations

    hace 4 meses


    Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

    Markets Securities Operations is responsible for settlement, clearance, and asset servicing functions across all asset classes globally. The group consists of three core teams: Broker Dealer Settlement Operations, Markets Asset Servicing, and Regulatory Operations. Each year Securities Operations processes over 1.5 billion securities settlements & exchange...


  • Buenos Aires, Argentina FYG Consultoría A tiempo completo

    Estamos en búsqueda de un **Payments Operations Team Lead** para sumarse al equipo de Payments Operations de una empresa de servicios financieros en pleno desarrollo y crecimiento, cuyo objetivo es brindar una solución a los migrantes de América Latina y democratizar el acceso a los servicios digitales a personas no bancarizadas. ¿Te contamos...


  • Buenos Aires, Argentina Media A tiempo completo

    Strategic Operations Lead We are looking for a proactive and strategic Operations Lead to enhance our operational framework. In this capacity, you will collaborate with the account leadership and global executives to ensure the advancement and sustainability of our operations. Your proficiency in project execution, process enhancement, and team synergy...

  • LATAM Marketing

    hace 1 mes


    Buenos Aires, Argentina Trafilea A tiempo completo

    Position OverviewWe are seeking a dedicated Marketing & Operations Talent Acquisition Lead to spearhead our recruitment efforts in the LATAM region. This role is pivotal in identifying, attracting, and securing exceptional talent within the Marketing and Operations sectors. The successful candidate will collaborate closely with our leadership team to grasp...

  • Markets Operations

    hace 4 meses


    Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Markets Securities Operations is responsible for settlement, clearance, and asset servicing functions across all asset classes globally. The group consists of three core teams: Broker Dealer Settlement Operations, Markets Asset Servicing, and Regulatory Operations. Each year Securities Operations processes over 1.5 billion securities...


  • Buenos Aires, Argentina Globant A tiempo completo

    Corporate Treasury Back Office Team LeadWe are a digitally native technology services company where innovation, design and engineering meet scale. We utilize cutting-edge technologies in the digital and cognitive field to empower organizations in every aspect.Currently, we are seeking a Corporate Treasury Back Office Team Lead to join our team at Globant.As...

  • Midstream Accounting

    hace 4 meses


    Buenos Aires, Argentina Chevron A tiempo completo

    Total Number of Openings 4 Performs a wide variety of financial analyses to provide company management with interpretive and predictive financial information that is used to make business performance assessments and capital investment/divestment decisions. Develops cross-functional partnerships to identify strategic and commercial opportunities and to...


  • Buenos Aires, Argentina Mindtech A tiempo completo

    Director of Research Operations & Customer SupportMindtech is a leading provider of end-to-end software outsourcing solutions, connecting Latin American talent with global opportunities. Our fast and cost-effective approach ensures exceptional service and innovative solutions for our clients.Position Overview:The Director of Research Operations & Customer...


  • Buenos Aires, Argentina Mindtech A tiempo completo

    Job DescriptionCompany OverviewMindtech is a leading provider of end-to-end software outsourcing solutions, connecting Latin American talent with global opportunities. Our fast and cost-effective approach enables clients to receive exceptional service and innovative solutions.Job SummaryWe are seeking a highly skilled and experienced Research Operations...


  • Buenos Aires, Argentina Stryker A tiempo completo

    As a key member of our Supply Chain division, you will play a vital role in enhancing the quality of healthcare services. Join us and collaborate with a team of dedicated professionals who share a common goal of improving healthcare outcomes. Our organization has been recognized for its outstanding workplace culture, earning accolades as one of the World's...