Technology Relationship Advisor

hace 2 semanas


Buenos Aires, Argentina ExxonMobil A tiempo completo

ExxonMobil Business Support Center Argentina S.R.L; empresa afiliada a Exxon Mobil Corporation (*)

**About Us**:
ExxonMobil, one of the world’s largest publicly traded energy companies, develops and applies innovation and next-generation technologies to help safely and responsibly meet the world’s growing needs for energy, while improving living standards around the globe.
As an industry leader, we operate facilities or market products in most of the world’s countries and explore for oil and natural gas on every continent.
ExxonMobil has been present in Argentina for more than 100 years. The Global Business Center (GBC) in Buenos Aires has a workforce of more than 2,600 employees and provides support to an extensive portfolio of businesses across the globe.

Our strong culture defines us: we build dynamic, inclusive teams where you will collaborate, innovate, and problem solve to deliver results. You will have the opportunity to think beyond traditional frames of reference, work with multicultural global teams and reach your full potential.

We are Global Marketing for Fuels Value Chain team.

Build a career with us and use your energy to change the world

**Job Role Summary**:
Customer (Branded Wholesaler-BW) and vendor facing role responsible to keep, execute and support key activities to keep ExxonMobil’s payment and loyalty site-level technology, relevant, competitive, efficient, and harmonized across Exxon, Esso, and Mobil branded service stations in North America

**Job Role Responsibilities**:

- Ensure and Support BW satisfaction with EM’s site-level technology with a balance of proactive and reactive actions.
- Continuous improvement of the site-level technology implementation and support processes; focus on prevention of issues that may impact BW’s ability to execute EM brand promise and value proposition.
- Lead and/or participate in BW councils as a means to directly collect voice of the customer (BW) feedback, prioritize, and drive ongoing BW engagement with EM’s site level technology.
- Develop and maintain effective relationships with strategic and emerging Branded Wholesalers.
- Proactively generate customer, industry, and competitive insights relevant to site level technology based on voice of the customer, voice of the consumer, and research.
- Anticipate and address customer technology integration opportunities or issues.
- Be an ambassador and drive adoption of ExxonMobil’s payment and loyalty platform.
- Develop and maintain effective relationships with IT contacts at strategic and emerging BWs.
- Responsible for clear, timely, and thorough BW communications.
- Collaborate with Sales and Marketing, EMIT, and PLSO (Payment & Loyalty Solutions and Operations) on site level technology opportunities and broader strategic and/or systemic issues.
- For assigned portfolio of POS (Point of Sales) vendors:

- Drive alignment on ExxonMobil strategic site-level roadmap.
- Responsible for commercial vendor management activities including contract, escalations, top-to-top discussions, oversight for vendor performance.
- Ensure effective collaboration with EMIT Product Owners for operational, day to day activities.

**Expected Level of Proficiency**:

- 10 years of experience
- % of site level compliance with technology standards
- Revenue from POS group buy programs
- Execution of POS vendor management framework
- Good business judgement and strong communication skills
- Strong interpersonal skills; able to work remotely in a "virtual team", work independently
- Advanced English level required

**Benefits**:
An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.

We offer you:
A competitive health coverage
Flexible working hours

3 week vacation up to 5 years of service plus 1 personal day

Online training tools

Gym discounts and activities for sport and general well-being

A solid ergonomics program

Free vaccination campaigns

Medical assistance available in the offices

Equipped maternity rooms

And more

We want you to enjoy a long, accomplished career with us—that’s why we provide the safest workplace we can, so you can work with focus and peace of mind.

Alternate Location:
(*) Afiliada ExxonMobil significa Exxon Mobil Corporation y/o toda persona, individuo, sociedad de persona, sociedad con responsabilidad limitada, sociedad anónima, fideicomiso, sucesión, asociación no constituida, representante, joint venture u otra entidad, directa o indirectamente controlante, controlada por Exxon Mobil Corporation o bajo control común con Exxon Mobil Corporation. Para los fines de esta definición el término "control" (incluyendo los términos "controlante" y "bajo control común con") significa posesión, directa o indirecta del poder para dirigir o disponer la dirección del manejo y políticas ya sea a través de la t



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