Senior Customer Solutions Manager, Technology
hace 2 meses
5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.
You will be a critical partner to our customers, leveraging your experience with large scale cloud transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey.
You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. You will manage cadence by leading the reporting and tracking functions along the way. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the SDM that are critical to the success of our customer’s cloud journey.
You are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/ Amazon to our customers, you will proactively help solve the customer’s challenges through new ideas, tools and mechanisms.
You will evangelize AWS services and influence customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also be obsessed with contributing to the day-to-day management of the customers successful migration to AWS.
- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar
-
Senior Customer Solutions Manager, Technology Cs
hace 7 meses
Buenos Aires, Argentina Amazon Web Services Argentina A tiempo completoBachelor’s degree in Computer Science, Engineering, Math, Operations Research, or a related field or 10 years of large scale IT deployment or program experience. - 3+ years of experience with enterprise scale infrastructure or development-based cloud programs/projects in Retail and/or e-commerce - 7+ years’ experience in enterprise IT, either as a...
-
Buenos Aires, Buenos Aires C.F., Argentina Infotree Global Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Account Manager to join our team at Infotree Global Solutions. This role offers an exciting opportunity to work with cutting-edge cloud security solutions and drive customer success.The ideal candidate will possess a strong technical background, excellent communication skills, and a passion for...
-
Senior Customer Success Manager
hace 2 meses
Buenos Aires, Argentina Infotree Global Solutions A tiempo completoClient Information:Our client is a globally recognized leader in the technology sector, primarily focused on providing innovative cybersecurity solutions. This company stands at the forefront of digital security, offering state-of-the-art tools and services designed to protect against sophisticated cyber threats. With a strong commitment to research and...
-
Customer Success Manager
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Infotree Global Solutions A tiempo completoJob DescriptionWe are seeking a seasoned Customer Success Manager to join our team at Infotree Global Solutions. This critical role will support clients in adopting and integrating products from our Network Security portfolio.Key Responsibilities:Lead clients through the entire post-sales process, from onboarding to product expansion.Develop strong...
-
Senior Customer Experience Manager
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completoAbout the PositionThe Senior Customer Experience Manager will oversee the daily operations of our call center, driving performance, customer satisfaction, and team development.
-
Customer Success Manager
hace 6 meses
Capital Federal, Buenos Aires, Argentina Teradata A tiempo completoWhat You'll Do The Customer Success Manager is a strategic customer facing position focused on increased adoption of Teradata technologies and value realization of their investment. You will advocate Teradata to drive success across multiple customer outcomes. The Customer Success Manager is highly respected for their knowledge, skills, and empathy to meet...
-
Business Technology Solutions Associate
hace 6 meses
Buenos Aires, Argentina ZS Associates A tiempo completoCiudad Autonoma de Buenos Aires, Argentina - Argentina - Technology - Business Technology Solutions - 19077 **ZS** is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of...
-
Senior Payment Solutions Manager
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina JD A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Payment Solutions Manager to join our team at JD Sports Fashion Plc.As a key member of our Payments Team, you will play a critical role in managing the execution layer for all payment-related queries. Reporting to the Payment Solutions and Integration Manager, this position ensures the efficient and...
-
Senior Software Developer for Customer Experience Solutions
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Infotree Global Solutions A tiempo completoCompany OverviewInfotree Global Solutions is a leading provider of innovative digital solutions, dedicated to enhancing customer experiences. Our team collaborates closely with clients to design and develop holistic solutions that meet their needs.About the JobWe are seeking an experienced Senior Software Developer to join our Customer Experience (CX) unit....
-
Cybersecurity Customer Technology Advisor
hace 6 meses
Buenos Aires, Argentina Kyndryl A tiempo completoWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...
-
Senior Marketing Strategist
hace 3 semanas
Buenos Aires, Buenos Aires C.F., Argentina DQE Software A tiempo completoDQE Software, a leading provider of data quality solutions, is seeking a seasoned marketing professional to join our team as a Senior Marketing Strategist. This key role will play a critical part in shaping the go-to-market strategy for our customer data solutions.Job DescriptionIn this challenging and rewarding position, you will be responsible for...
-
Business Technology Solutions Associate
hace 6 meses
Buenos Aires, Argentina ZS A tiempo completo: **ZS** is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands...
-
Senior Technical Team Manager
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina TASQ Staffing Solutions A tiempo completoJob Title: Senior Technical Team ManagerWe are seeking an experienced Senior Technical Team Manager to lead our technical teams at TASQ Staffing Solutions. As a key member of our operations team, you will be responsible for managing and mentoring our technical executives in service desk operations.
-
Customer Success Strategist
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Infotree Global Solutions A tiempo completoAs a globally recognized leader in the technology sector, Infotree Global Solutions provides innovative cybersecurity solutions to safeguard critical information infrastructure and enhance organizational resilience.We are seeking an experienced Customer Success Manager (CSM) to join our team in either Germany or France. This critical role supports clients in...
-
Senior Customer Service Manager
hace 3 semanas
Buenos Aires, Buenos Aires C.F., Argentina Hansen Technologies A tiempo completoAbout the RoleThe Senior Customer Service Manager is responsible for overseeing a global team of support analysts that provide services to Utility CIS customers.Key Responsibilities:Leading a team to ensure staff meets and exceeds service delivery expectations, process adherence, and customer satisfaction.Maintaining SLA adherence and intervening in...
-
Channel Account Manager
hace 1 mes
Buenos Aires, Buenos Aires C.F., Argentina Motorola Solutions A tiempo completoJob Title: Channel Account Manager - Video Solutions ExpertJob Summary:The Channel Account Manager - Video Solutions Expert will act as a primary contact for specific video solutions selling initiatives with Channel Partners like system Integrators in the Argentina territory. The successful candidate will proactively manage relationships and deploy sales...
-
Customer Success Manager
hace 6 meses
Buenos Aires, Argentina Salesforce A tiempo completoJob Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
-
Senior Developer for Customer Experience Solutions
hace 3 semanas
Buenos Aires, Buenos Aires C.F., Argentina Infotree Global Solutions A tiempo completoAbout UsInfotree Global Solutions is a leading provider of digital solutions for the transportation industry.Job SummaryWe are seeking an experienced Senior Developer to join our Customer Experience (CX) unit. The successful candidate will be responsible for designing, developing, and operating holistic solutions for travelers.Key ResponsibilitiesParticipate...
-
Senior Cloud Solutions Architect
hace 3 semanas
Buenos Aires, Buenos Aires C.F., Argentina Red Hat Brasil LTDA. (f.k.a. RH Brasil Sistemas LTDA.) A tiempo completoJob Title: Senior Cloud Solutions ArchitectAbout the RoleWe are seeking a highly skilled Senior Cloud Solutions Architect to join our team in São Paulo, Brazil. As a Senior Cloud Solutions Architect, you will play a key role in helping our customers derive business value from their OpenShift environment.In this position, you will have the opportunity to...
-
Delivery Manager, Technology
hace 4 meses
Buenos Aires, Argentina Western Union A tiempo completo**Delivery Manager, Technology **- Buenos Aires, Argentina** Are you excited by the opportunity of using your knowledge of development to lead a team to success? Are you ready to join a team in a global company where your primary focus is to deliver services and products to our customers, and provide thought leadership on creating solutions?? Then it’s...