Customer Success Strategist

hace 4 días


Buenos Aires, Buenos Aires C.F., Argentina Infotree Global Solutions A tiempo completo

As a globally recognized leader in the technology sector, Infotree Global Solutions provides innovative cybersecurity solutions to safeguard critical information infrastructure and enhance organizational resilience.

We are seeking an experienced Customer Success Manager (CSM) to join our team in either Germany or France. This critical role supports clients in adopting and integrating products from the Network Security portfolio.

Main Responsibilities:

  • Lead clients through the entire post-sales process, from onboarding to product expansion
  • Develop strong partnerships and become a trusted advisor to key stakeholders
  • Manage client service experiences to exceed their expectations
  • Use data and analytics to drive changes, updates, and improvements
  • Collaborate with support and engineering teams to monitor and resolve complex technical issues

Requirements:

  • Fluent in English and either German or French
  • Experience with cloud platforms (AWS, GCP, Azure) or in cybersecurity
  • Strong consulting and project management skills, with preferred qualifications such as PMP, PRINCE2, or ITIL
  • Excellent communication skills, both written and verbal
  • Knowledge of Network Security is a plus

Benefits:

  • Full-time position (9 AM - 6 PM EMEA time), with the possibility of remote work
  • Contract for a minimum of one year with the possibility of conversion to permanent employment
  • €80,000 - €100,000 per annum, depending on experience

We offer a competitive salary and excellent benefits package.



  • Buenos Aires, Buenos Aires C.F., Argentina Crossbeam A tiempo completo

    About UsCrossbeam is a pioneering Ecosystem-Led Growth platform, revolutionizing the way companies go-to-market. By merging with Reveal, we've created a powerful network of 25K+ companies, a team of world-class talent, and a North Star vision of delivering an exceptional customer experience.Our MissionWe empower businesses to unlock new growth opportunities...


  • Buenos Aires, Buenos Aires C.F., Argentina Flipdish A tiempo completo

    At Flipdish, we're revolutionizing the way independent restaurant owners thrive in a rapidly changing industry. As a Restaurant Success Strategist, you'll be part of an exciting phase of growth and expansion, with significant opportunities to drive revenue growth across our global client base.We provide our customers with cutting-edge technology and real...


  • Buenos Aires, Buenos Aires C.F., Argentina Exasol A tiempo completo

    Building a Vibrant Customer CommunityAt Exasol, we are seeking a seasoned professional to lead our customer advocacy and community development efforts. As Head of Customer Advocacy and Community Strategist, you will be responsible for building, nurturing, and fostering a thriving online and offline community of data professionals who love Exasol.Key...

  • Customer Success Manager

    hace 4 semanas


    Buenos Aires, Buenos Aires C.F., Argentina Mercell A tiempo completo

    Customer Success Manager at MercellMercell is revolutionizing public procurement, making it accessible and effortless for everyone involved. As a Customer Success Manager, you will be part of the Customer Success team, delivering value to all customers by engaging in a consistent, sustainable, scalable way across all markets and solutions.Key...


  • Buenos Aires, Buenos Aires C.F., Argentina Mercell A tiempo completo

    Company OverviewMercell is a pioneering technology company on a mission to transform the public procurement landscape. By making it accessible and effortless for all stakeholders, we aim to create a seamless collaboration between public buyers and visionary suppliers. Our dynamic culture, built on continuous growth, trust, and collaboration, fosters an...

  • Customer Success Manager

    hace 4 semanas


    Buenos Aires, Buenos Aires C.F., Argentina SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our solutions by our customers.Key ResponsibilitiesDevelop and execute customer success plans to drive customer satisfaction and...


  • Buenos Aires, Buenos Aires C.F., Argentina Lenovo A tiempo completo

    About the RoleAs a Customer Experience Growth Strategist, you will drive the creation, enhancement, and expansion of Lenovo's Support Services across geographies and solutions. Your primary objective is to grow, enhance, and expand our support services portfolio and related offerings.Main ResponsibilitiesYou will be responsible for influencing worldwide and...


  • Buenos Aires, Buenos Aires C.F., Argentina Assurant A tiempo completo

    Job DescriptionWe are seeking a highly skilled Digital Customer Service Strategist to join our team at Assurant.The ideal candidate will have excellent communication skills, be able to work effectively in a team environment and across all organizational levels.Key Responsibilities:Prioritize and respond to social media and review posts by customers,...


  • Buenos Aires, Buenos Aires C.F., Argentina Varsity Tutors A tiempo completo

    Nerdy, the parent company of Varsity Tutors, seeks a seasoned Digital HubSpot Strategist to spearhead the implementation and optimization of its HubSpot CRM platform. This pivotal role will drive data-driven decision-making across marketing, sales, and customer success functions.About Nerdy:A leading platform for live online learning, Nerdy's mission is to...


  • Buenos Aires, Buenos Aires C.F., Argentina Recruitment Room A tiempo completo

    OverviewWe are seeking a seasoned Customer Success Manager to join our team at Recruitment Room. This role involves being the primary point of contact for our customers, ensuring their experience with our solutions is enjoyable and seamless.

  • Digital Media Strategist

    hace 1 semana


    Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completo

    About the RoleSagan is seeking a highly creative and strategic Digital Media Strategist to join our team. This role involves managing our social media platforms, engaging with our online community, and developing content strategies that increase brand awareness and customer engagement.

  • Customer Success Advocate

    hace 2 semanas


    Buenos Aires, Buenos Aires C.F., Argentina Guaranteed Estimates A tiempo completo

    As a key member of our team at Guaranteed Estimates, you will play a crucial role in delivering exceptional customer experiences and driving business growth. We are seeking an experienced Customer Success Manager to join our sales department and take onboarding to the next level.Job DescriptionOverviewWe connect homeowners with quality roofing partners,...


  • Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completo

    Job Title: Email Marketing StrategistSalary Range: Up to $1500 per monthAbout the Role:We are seeking an innovative and data-driven Email Marketing Strategist to join our marketing team at Sagan. As a key member of our team, you will be responsible for creating hyper-personalized, efficient, and impactful email campaigns that resonate with our target...


  • Buenos Aires, Buenos Aires C.F., Argentina Recruitment Room A tiempo completo

    About the RoleWe are seeking a skilled Customer Success Manager to lead our business development projects and drive revenue growth. The ideal candidate will have a strong background in account management and customer retention, with excellent communication and analytical skills.ResponsibilitiesDevelop and execute business growth strategies to meet sales...


  • Buenos Aires, Buenos Aires C.F., Argentina Recruitment Room A tiempo completo

    Key ResponsibilitiesWe are seeking a Customer Success Team Lead to join our team at Recruitment Room. The ideal candidate will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded, and driving business growth through strategic partnerships.Key responsibilities include:Developing and...


  • Buenos Aires, Buenos Aires C.F., Argentina Recruitment Room A tiempo completo

    We are seeking a highly skilled Customer Success Business Developer to join our team at Recruitment Room. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our clients.Key Responsibilities:Be accountable for a dedicated client portfolioIdentify opportunities to upsell our solutions:...


  • Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completo

    About SaganSagan is a leading marketing agency specializing in local SEO for home service businesses. We strive to deliver exceptional results for our clients and provide a welcoming and supportive environment for our team.Job Title: Customer Success ManagerWe are seeking a highly organized and motivated Customer Success Manager to join our team. In this...


  • Buenos Aires, Buenos Aires C.F., Argentina DQE Software A tiempo completo

    DQE Software, a leading provider of data quality solutions, is seeking a seasoned marketing professional to join our team as a Senior Marketing Strategist. This key role will play a critical part in shaping the go-to-market strategy for our customer data solutions.Job DescriptionIn this challenging and rewarding position, you will be responsible for...

  • Customer Success Advocate

    hace 3 semanas


    Buenos Aires, Buenos Aires C.F., Argentina Flipdish A tiempo completo

    About this roleAt Flipdish, we're transforming the way independent restaurants and takeaways operate by providing them with the tools they need to thrive. As our next Customer Success Associate, you'll play a vital role in ensuring our clients succeed in a rapidly changing environment.Your primary focus will be on building and maintaining strong...


  • Buenos Aires, Buenos Aires C.F., Argentina Torre A tiempo completo

    Customer Success and Relaxation SpecialistWe are seeking a highly skilled and proactive Customer Success and Relaxation Specialist to join our team at LA SIESTA. As a key member of our operations team, you will play a pivotal role in managing the end-to-end customer experience, ensuring seamless interactions and high-level service delivery.Key...