Applications Support Senior Associate
hace 6 meses
**JOB DESCRIPTION**
**Responsibilities**:
- Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives.
- Ensures information controls, back-up and recovery strategies are in place across all environments.
- Implement continuous process improvement, including but not limited to policy, procedures, and production monitoring.
- Help in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processing
- Develop and maintain relationships with technical staff, end users and clients.
- Carefully evaluate alternative risks and solutions before taking action to provide timely resolution.
- Demonstrate creativity, innovation and high performance.
**Required Skills**:
- BA/BS required in Computer Science or equivalent
- UNIX / Redhat Linux skills, including ability to function at the command level. Scripting with at least 1 language: Ksh, Perl, Bash, Python preferred
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
- Database skills such as SQL and stored procedures for primarily Oracle PL/SQL is a plus
- Exposure to newer technologies such as Kafka, Microservices, Tomcat, Apache preferred
- Exposure to Job Scheduling tools such as Autosys and Control-M preferred
- Monitoring tool familiarity such as: Geneos, Splunk, Grafana, App Dynamics, and/or Dynatrace preferred
**Preferred Qualifications**:
- Advanced English level
- Prior software development background, DevOps methodologies exposure / processes, or SRE work experience is helpful
- DevOps and AWS or other cloud exposure, fintech / financial services / tech industry experience is preferred
**ABOUT US**
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**ABOUT THE TEAM**
Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.
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