Applications Support Senior Associate
hace 7 meses
**JOB DESCRIPTION** Production Management / Application support -Sales, Research & Data - Corporate & Investment Bank**
**About this Role**
The Sales, Research & Data Production Management team at JPMorgan Chase supports the proprietary and external technology platforms powering the Sales and Research business along with its user base of sales people and research analysts. Our scope covers a diverse array of modern platforms delivering sales-trader workflow execution across multiple asset classes, pricing and analytics, revenue reporting, client relationship management, and the production, publication and distribution of award-winning Research to numerous corporate and institutional clients.
**Job responsibilities**
- Work within a team comprised of both local and off-shore resources to provide day-to-day support to both internal and external users.
- Frequent engagement with business client services, infrastructure and other stakeholders of the Markets Client Service platform.
- Create, continuously improve, and maintain real-time dashboards to proactively monitor for system availability and performance.
- Proactively identify stability improvement opportunities in the platform and partner with SRE and Software Engineering teams to develop and implement strategic solutions.
- Establish and drive the governance of effective incident, problem, change and service management processes.
- Manage the on-boarding of new businesses, clients and components to be supported by the team.
- Ensure resiliency of the platform through managed DR/SR/HA events.
**Required qualifications, capabilities, and skills**
- Experience and certification in supporting AWS Cloud technology.
- Proficiency with incident management: resource co-ordination, stakeholder communication and issue resolution.
- Proven experience automating daily support operations using scripting and programming languages like Perl, Python, Java, C#
- Working knowledge of development toolset (Jenkins, Git, Bitbucket) to design, develop, test, deploy, maintain and improve software.
- Knowledge of LINUX/UNIX operating systems, i.e., executing functional commands.
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
**Preferred qualifications, capabilities, and skills**
- Experience with database technologies and ability to develop and execute complex SQL queries
- Networking / Infrastructure working knowledge
- Knowledge of scheduling tools (Autosys, Control M)
**About Us**
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
**About the Team**
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
**ABOUT US**
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our glob
-
Desktop Support Senior Associate-field Tech
hace 3 semanas
Buenos Aires, Argentina NTT DATA A tiempo completo**Req ID**: 307132 We are currently seeking a Desktop Support Senior Associate-Field Tech to join our team in Buenos aires, Buenos Aires (AR-B), Argentina (AR). - This is often a college graduate who is entering the workforce in their field of study. - They handle detailed problems which require standard solutions. - They receive general direction from...
-
Customer Support Associate
hace 18 horas
Buenos Aires, Argentina Torre Match A tiempo completoWe are helping Tiny Mile find a top candidate to join their team flexible for the role of Customer Support Associate. Compensation: USD 5/hour. Location: Remote (anywhere). Mission of Tiny Mile: "Why drive when you can send a robot?" What makes you a strong candidate: - You are proficient in customer support, problem solving, troubleshooting, and...
-
Applications Support Senior Associate
hace 7 meses
Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo**JOB DESCRIPTION** **Responsibilities**: - Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives. - Ensures information controls, back-up and recovery strategies are in place across all environments. -...
-
Senior Clinical Associate
hace 7 meses
Buenos Aires, Argentina ICON A tiempo completo**Senior Clinical Associate - Buenos Aires, Argentina** ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre...
-
Senior Clinical Associate
hace 7 meses
Buenos Aires, Argentina ICON plc A tiempo completo**Senior Clinical Associate - Buenos Aires, Argentina** ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre...
-
Senior Clinical Associate
hace 7 meses
Buenos Aires, Argentina Icon plc A tiempo completoSenior Clinical Associate - Buenos Aires, Argentina ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of...
-
Applications Support Senior Associate
hace 7 meses
Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completoFinally, you'll also have the opportunity to develop professionally and to grow your career at JPMC. This role requires a wide variety of strengths and capabilities, including: - The willingness to learn the SAP system specifically focused on SAP R3 and S4 system. - Must have a strong understanding of both Control M and Autosys scheduling tools - Good...
-
Technical Support Associate
hace 2 semanas
Buenos Aires, Argentina ZS Associates A tiempo completo: **ZS** is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions...
-
Technical Support Associate
hace 1 semana
Buenos Aires, Argentina ZS A tiempo completo: **ZS** is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions...
-
Applications Support
hace 7 meses
Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo**JOB DESCRIPTION** About the Team** The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and...
-
Operations & Support Associate
hace 6 días
Buenos Aires, Argentina VirginPulse A tiempo completoOverview: **Now is the time to join us!** At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to...
-
Senior Human Resources Associate
hace 2 semanas
Buenos Aires, Argentina ZS Associates A tiempo completo: **ZS** is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions...
-
Tax Senior Associate
hace 4 semanas
Buenos Aires, Argentina buscojobs Argentina A tiempo completoAbout the Opportunity : Our client, a well-established and growing regional accounting and advisory firm, is seeking Senior Tax Associates to join their dynamic teams in Fairfax, VA, and Baltimore, MD. This is an exciting opportunity for driven tax professionals looking to contribute to a collaborative work environment and advance their careers in public...
-
Investment Management Senior Associate/associate
hace 7 meses
Buenos Aires, Argentina cinfo A tiempo completoCOMPANY PRESENTATION We work to improve lives in Latin America and the Caribbean. Through financial and technical support for countries working to reduce poverty and inequality, we help improve health and education, and advance infrastructure. Our aim is to achieve development in a sustainable, climate-friendly way. With a history dating back to 1959, today...
-
Senior Clinical Associate
hace 3 días
Buenos Aires, Argentina ICON plc A tiempo completoICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we do, we help to accelerate the development...
-
Actuarial Associate
hace 3 días
Buenos Aires, Argentina Randstad Argentina A tiempo completo¡Esta propuesta te puede interesar! En Randstad nos moviliza ayudar a las personas y a las organizaciones a desarrollar todo su potencial. Ese es el compromiso que asumimos como compañía en todo el mundo, un compromiso que nos impulsa a ir más allá para lograr que nuestros clientes y candidatos alcancen el éxito. ¿Cómo lo hacemos?, combinando...
-
Senior Associate, Procurement
hace 6 días
Buenos Aires, Argentina Kyndryl A tiempo completoWho We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...
-
Field Tech Senior Associate
hace 3 días
Buenos Aires, Argentina NTT DATA A tiempo completo**Req ID**: 203201 We are currently seeking a Field Tech Senior Associate to join our team in Buenos Aires, Buenos Aires (AR-B), Argentina (AR). Field Support Technician a) Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine. b) Performs troubleshooting,...
-
Applications Support Associate
hace 7 meses
Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo**JOB DESCRIPTION** This role requires a wide variety of strengths and capabilities, including: Hands-on experience in Application Production Support in Cloud, UNIX/Linux/Windows environment Experience with scripting & programming languages like Python/Shell scripting. Experience in utilizing scheduler software such Control-M or Autosys **ABOUT US** J.P....
-
Senior Shift Specialist
hace 7 meses
Buenos Aires, Argentina SDZ Support Company A tiempo completo**SDZ (Support Technologies and Services LTD)** is a high-level customer support outsourcing company. We build meaningful connections between fintech companies and their traders. Now we are looking for a Senior Shift Specialist to join our support team. We speak 20 languages and help our clients reach users' needs and help them to understand all the...