Inbound Answering Service: Dental Answering Service

hace 7 meses


Cordoba, Argentina Teem A tiempo completo

**US Based Client. Must be Proficient in English Written and Verbal Skills.**

**Only Resume Written in English will be Accepted.**

**_ A successful dental answering service team member pays great attention to detail. The team_**

**_ member goes above and beyond with dedication to our patients, dental clients, and team members._**

**_ Culture champions are professional, kind, and motivated to make a difference for others. Being_**

**_ growth-oriented in a remote position means being self-aware, accountable, and goal-oriented_**

**_ individuals with a purpose._**

**Requirements**:
**The Role**:
A successful Dental Answering Service team member Pays Fanatical Attention to the details and Goes Above and Beyond toward the dedication of our culture and team. Culture Champions are professional, kind, and motivated to make a difference for others. Being Growth Oriented in a remote position means being dedicated, setting goals and accurately completing tasks daily.

**The Role Responsibilities**:

- Handle inbound calls from patients who are calling local dental practices across the US and

assist them with their needs/reason for calling
- Submitting accurate information and notes through our practice portal software
- Scheduling, rescheduling, canceling and confirming patient appointments
- Learn and navigate multiple practice management software scheduling systems
- Represent our dental offices in a friendly and professional manner
- Offer a positive mindset with team members, patients, and customers
- Highly punctual, adhere to schedule and attendance policy
- Demonstrate empathy while answering patient questions and concerns
- Provide shadowing to trainees when needed
- Attend video meetings for performance reviews, 1 on 1’s and quality review meetings

Qualifications:

- 2-3 years of call center customer service experience required
- 2-3 years of Inbound call center experience required
- Demonstrated tenure in previous roles of 1+ years
- Excellent written and verbal communication skills
- Experience handling high call volume in the English language
- Ability to empathize with our patients and their needs
- Ability to multi-task at high levels
- Remote work requires employees to be technologically inclined to self-troubleshoot if needed
- Positive can-do attitude
- Detail-oriented and good organization skills
- Typing skills of 55+ WPM
- Ability to work well with others
- Ability to secure confidential information and comply with HIPAA
- Dental experience is a plus

**_ This schedule includes late evening shifts (Swing/2nd)_**

**Benefits**
- Competitive pay rates
- Payment in US dollars
- Commissions
- Work is 100% remote
- Growth opportunities
- Referral bonuses and spot bonuses
- Additional hours available based on company needs
- Level up system based on performance (which may include hourly rate increases)



  • Cordoba, Argentina Teem A tiempo completo

    **US Based Client. Must be Proficient in English Written and Verbal Skills.** **Only Resume Written in English will be Accepted.** **Why You’ll Love Working with Us**: - Oral health has been linked to numerous health challenges, being a dental solutions company, we understand we can _get more out of life by strengthening the relationships between...


  • Cordoba, Argentina Teem A tiempo completo

    **US Based Clients. Must be Proficient in English Written and Verbal Skills.** **Only Resume Written in English will be Accepted.** We are seeking a skilled and motivated Dental Support Representative to join our team. As a Dental Support Representative, you will be responsible for providing exceptional customer service and support to dental clients and...


  • Cordoba, Argentina TalentPop A tiempo completo

    **About Us**: Excited to be a part of a dynamic E-commerce brand on the rise? Join us as a **Customer Service Representative** and be instrumental in our journey towards success! We're dedicated to delivering top-notch service to our customers, and we're eager to have your passion and commitment propel us forward! **Position Overview**: As a **Customer...

  • Técnico Service Desk

    hace 6 meses


    Cordoba, Argentina Novacor SRL A tiempo completo

    ¡Únete a Novacor SRL como Técnico Service Desk! Estamos buscando un profesional capacitado para unirse a nuestro equipo como Técnico Service Desk y brindar soluciones eficientes a nuestros clientes. En Novacor SRL nos especializamos en servicios de tecnología de la información y estamos comprometidos en alcanzar la excelencia en el soporte...

  • Técnico Service Desk

    hace 6 meses


    Cordoba, Argentina Novacor SRL A tiempo completo

    ¡Únete a Novacor SRL como Técnico Service Desk! Estamos buscando un profesional capacitado para unirse a nuestro equipo como Técnico Service Desk y brindar soluciones eficientes a nuestros clientes. En Novacor SRL nos especializamos en servicios de tecnología de la información y estamos comprometidos en alcanzar la excelencia en el soporte...


  • Cordoba, Argentina TITP A tiempo completo

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Customer Service

    hace 7 meses


    Cordoba, Argentina Solvo Solutions LLC A tiempo completo

    Bilingual Customer Service Representative - Call Center **Key Responsibilities**: Provide accurate information regarding products, services, and company policies to customers. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot technical issues and escalate complex problems to the appropriate department...


  • Cordoba, Argentina TITP A tiempo completo

    **Company**: TITP **Location**: Remote USA **About Us**: TITP is a leading Managed Service Provider (MSP) dedicated to delivering exceptional IT solutions and support to businesses of all sizes. With a focus on innovation, reliability, and client satisfaction, we pride ourselves on being a trusted partner in navigating the complexities of modern...

  • Paralegal

    hace 8 meses


    Cordoba, Argentina VOYANEXT S.A.S. A tiempo completo

    **Responsibilities**: - Provide support during litigation proceedings, including answering discovery requests. - Collaborate with attorneys to gather information and prepare legal documents. - Maintain regular communication with clients, updating them on case progress and discussing legal matters. - Conduct legal research and analysis as needed to support...


  • Cordoba, Argentina Solvo Solutions LLC A tiempo completo

    An Administrative Assistant provides support to ensure efficient operation of an office or department. They perform various administrative tasks, including answering phones, managing calendars, scheduling appointments, and organizing meetings. Administrative Assistants also handle correspondence, prepare reports and presentations, and maintain filing...


  • Cordoba, Argentina Kinetic Talent A tiempo completo

    Desde Kinetic Talent, nos encontramos en la búsqueda de un/a Service Delivery Manager para incorporar al equipo de Kinetic Software, que se encargue de asegurar la entrega exitosa de servicios de tecnología de la información a los clientes. **Sus tareas principales serán**: Diseñar equipos de trabajo y sus asignaciones a proyectos en base a...

  • Customer Service

    hace 6 meses


    Cordoba, Argentina Solvo Global A tiempo completo

    At Solvo Global we are looking for a Support Service to join an important US company. ADVANCED LEVEL OF ENGLISH IS REQUIRED 100% REMOTE FULL-TIME POSITION (night and weekend shifts) USD SALARY Job description: Hospitality has always been focused on the guest experience. But who takes care of the hard-working folks whose sole focus is meeting the needs...


  • Cordoba, Argentina Rebag A tiempo completo

    **Company** Rebag, the ultimate destination for buying and selling the most coveted designer handbags, accessories, shoes and apparel, is an e-commerce company reimagining the role of luxury in the second-hand market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and...


  • Cordoba, Argentina Solvo Global A tiempo completo

    Solvo Global is looking for people who want to be part of our work team. For this reason, we extend the invitation to you so that you know us and want to belong to our wolfpack. **Requirements**: - High level of communication in English B2-C1. - Extroverted, dynamic, friendly, and proactive personality essential for a sales profile. - SCHEDULE: ON SITE,...


  • Cordoba, Argentina Solvo Global A tiempo completo

    Solvo Global is looking for people who want to be part of our work team. For this reason, we extend the invitation to you so that you know us and want to belong to our wolfpack. **Requirements**: - High level of communication in English B2-C1. - Extroverted, dynamic, friendly, and proactive personality essential for a sales profile. - SCHEDULE: ON SITE,...


  • Cordoba, Argentina SOOFT Technology A tiempo completo

    ¡Subite a la nave de SOOFT Technology! Queremos que vengas a desafiar y sumar tu talento a una empresa en pleno crecimiento. Nos encontramos en la búsqueda de un IT Service Delivery Manager para sumar a nuestro staff. Es necesario contar con 3 años de experiência en el rol. **Sus responsabilidades serán**: Gestión de servicios, del cumplimiento y...

  • Truck Driver in Europe

    hace 6 meses


    Cordoba, Argentina Work Partner Service A tiempo completo

    WPS Z.O.O located in Bydgoszcz,Poland is looking for a truck driver. The job will take place all over Europe, but primarily in Poland, Germany and the Netherlands. - basic English language in speaking, reading and writing. - Valid passport - Driving licence heavy truck/E category. - International driving permit. salary starts with 1600 euro a month netto,...


  • Cordoba, Argentina Ringba: Culture, Values, & Careers A tiempo completo

    **JSON| Rest APIs | SaaS | JavaScript | Customer Service** If you're incredibly driven and hungry to learn and become a keyboard assassin, keep reading. Ringba's team is searching for a new member of our support team who will help our clients solve problems and provide an incredible customer experience. We don't care where you live, as long as you love to...


  • Cordoba, Argentina Teem A tiempo completo

    **US Based Clients. Must be Proficient in English Written and Verbal Skills.** **Only Resume Written in English will be Accepted.** We are looking for a Customer Support Specialists to assist dental/optometry practices with Front-desk duties. Customer Support Specialists responsibilities include resolving customer queries, recommending solutions, and...


  • Cordoba, Argentina Solvo Solutions LLC A tiempo completo

    **Descripción del Puesto**: Estamos buscando un profesional altamente motivado y con habilidades avanzadas en inglés para unirse a nuestro equipo como Agente de Atención al Cliente Nocturno. Este puesto desempeña un papel crucial en nuestra empresa al proporcionar un servicio excepcional a nuestros clientes durante las horas...