Empleos actuales relacionados con IT Service Desk Coordinator - Buenos Aires - TITP
-
IT Coordinator
hace 2 semanas
Buenos Aires, Argentina BetWarrior A tiempo completo**JOIN OUR TRIBE!** Do you strive for **excellence**? Do you embrace **innovation**? Do you fight with **fairness** and **respect**? We are an exciting new gaming company based in Barcelona and Buenos Aires. Our innovative** sports betting and casino games **will rock your world. We have a burning desire to make gaming **great entertainment** and...
-
it Service Desk Technicians
hace 4 semanas
Buenos Aires, Argentina Web: A tiempo completoDescripción del empleo: **IT Service Desk Technicians - Salta** Yel Solutions, a leading company IT outsourcing solution, incorporate motivated **IT Service Desk Technicians** to join our team at Salta. Reporting directly to the IT Service Desk Superintendent, the primary objective of these roles is to provide first-line technical support to employees,...
-
IT Service Desk Analyst Template
hace 2 días
Capital Federal, Buenos Aires, Argentina Cielo Talent A tiempo completoJOB DESCRIPTION Company DescriptionAre you ready to accelerate your career? Join Cielo as an IT Service Desk Analyst! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to...
-
Agente De Service Desk 1B
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Sonda It A tiempo completoÚnete al equipo SONDAEn SONDA estamos buscando un Agente de Service Desk SsrFunciones del cargo:- Atención a usuarios de forma telefónica y remota, atención y tratamiento de tickets mediante herramienta del cliente.- Entregar soporte y asistencia técnica a usuarios, asegurando una solución oportuna a sus requerimientos.- Otorgará apoyo técnico,...
-
Agente de Service Desk 1a
hace 50 minutos
Buenos Aires, Argentina SONDA IT A tiempo completoEN SONDA estamos buscando un Agente de Service Desk: Sus principales funciones son: Entregar soporte y asistencia técnica a usuarios, asegurando una solución oportuna a sus requerimientos. Otorgar apoyo Técnico, entregando y registrando toda la información necesaria para cumplir con los requerimientos internos de la compañía y sus clientes. Es...
-
Agente De Service Desk 1A
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Sonda It A tiempo completoÚnete al equipo SONDASi estás buscando un nuevo desafío para innovar y transformar el futuro, entonces queremos que seas parte de nuestro equipo.Únete a la empresa latinoamericana líder en servicios de TI, un lugar dónde podrás impulsar tu carrera, adquirir conocimiento y desarrollarte profesionalmenteEn SONDA estamos buscando un Agente de Service...
-
Service Desk
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Amc Networks Inc. A tiempo completoSomos una compañía líder de medios y entretenimientos y trabajamos con pasión por lo que hacemos.Buscamos sumar a nuestro staff un/a Service Desk & Financial Systems Analyst.**Como principales funciones de su gestión se destacarán**:Quien se incorpore proporcionará soporte técnico siendo el punto de contacto inicial para los usuarios finales,...
-
Front Desk Coordinator
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Management Events A tiempo completoWe are seeking a Front Desk Coordinator to join our team in Amsterdam. The ideal candidate will be highly organized, proactive, and enjoy working in a fast-paced office environment. As a Front Desk Coordinator, you will be responsible for ensuring seamless daily office practices and providing exceptional support to our colleagues.Your...
-
IT Service Support Specialist
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Bdp International A tiempo completo**Job Summary:**This is a regional IT service support position requiring experience in leading high functioning ticket-based regional service delivery support teams.The ideal candidate will have a strong background in customer service support and resolution methodologies, as well as knowledge in networking, Active Directory, Microsoft, RDP, and...
-
IT Help Desk Technician
hace 4 semanas
Buenos Aires, Argentina Otte Polo Group A tiempo completoThe **Otte Polo Group** is a business group in the tech support, call center, and fulfillment industries. We operate in the U.S., Ukraine, Nicaragua, and Peru. Our brands include: Geeks on Site, Responsive Answering Service, and Phase V Fulfillment. Are you looking to grow professionally? Are you passionate about innovative business models and quality...
-
Service Desk Agent
hace 4 semanas
Buenos Aires, Argentina Cognizant A tiempo completo**Service Desk Agent (PORTUGUESE)**: **Position Overview**: Upon joining, you will get trained on practice specific technical skills, allowing you to enhance your core competency skills and grow your career. You will take on challenges to deliver technology innovation, and design and implement solutions impacting our clients’ business and IT...
-
Service Desk Agent
hace 7 días
Buenos Aires, Argentina Cognizant A tiempo completo**Service Desk Agent (Portuguese)**: **Position Overview**: Upon joining, you will get trained on practice specific technical skills, allowing you to enhance your core competency skills and grow your career. You will take on challenges to deliver technology innovation, and design and implement solutions impacting our clients’ business and IT...
-
Agente de Service Desk Ssr
hace 1 día
Buenos Aires, Argentina SONDA IT A tiempo completoVive la experiência SONDA ¡Aquí transformas tu carrera! ¿Por qué ser parte de SONDA? Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro. En SONDA vivirás...
-
Buenos Aires, Argentina Web: A tiempo completoDescripción del empleo: En YEL Solutions, empresa líder en IT Outsourcing Services con operaciones de alcance global, nos encontramos en la búsqueda de un especialista en Mesa de Ayuda/Help Desk/Service Desk IT Semi Senior para sumarse a nuestro staff de colaboradores. Lugar de trabajo: Córdoba (Barrio Nueva Córdoba). Modalidad: Remoto - 1 vez por mes...
-
Buenos Aires, Buenos Aires C.F., Argentina Yel Informática A tiempo completoEn YEL Solutions, empresa líder en IT Outsourcing Services con operaciones de alcance global, nos encontramos en la búsqueda de un especialista en Mesa de Ayuda/Help Desk/Service Desk IT JR para sumarse a nuestro staff de colaboradores.Horario: Lunes a viernes de 11 a 20 hsModalidad: En la actualidad es presencial 2 veces a la semana y 3 días remoto,...
-
Help Desk Support Specialist
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Bdp International A tiempo completo**Job Overview**Bdp International seeks an experienced Help Desk Support Specialist to join our regional IT team. As a key member of the team, you will provide exceptional customer service and technical support to end-users.
-
Regional Help Desk Technician II
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Bdp International A tiempo completo**About the Role:**We are seeking an experienced IT service support specialist to join our team.The successful candidate will have a strong background in customer service support and resolution methodologies, as well as knowledge in networking, Active Directory, Microsoft, RDP, and administration tools.The ability to organize, prioritize, and execute ticket...
-
Especialista en Soporte IT
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Web: A tiempo completoEn YEL Solutions, buscamos un experto en soporte IT que se una a nuestro equipo.Mesa de Ayuda/Help Desk/Service Desk IT Semi SeniorNuestro equipo está compuesto por profesionales apasionados por la tecnología y el servicio al cliente.El especialista en soporte IT será responsable de gestionar incidentes y requerimientos, proporcionando soluciones...
-
Agente de Servicio al Cliente Especializado
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Sonda It A tiempo completoCargo: Agente de Service Desk SsrSe busca profesional para trabajar como Agente de Service Desk Ssr donde se encargará de brindar soporte técnico y atención al cliente de manera remota. El/la candidato debe tener habilidades para la atención al cliente, conocimientos técnicos y capacidad para trabajar bajo presión.Responsabilidades:Atender llamadas...
-
Technical Service Delivery Manager
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Bdp International A tiempo completo**What We're Looking For:**An experienced IT service support specialist who can lead high-functioning ticket-based regional service delivery support teams.The ideal candidate will have a deep understanding of all aspects of administering and maintaining corporate networking and systems infrastructure, including MPLS, VPN, network connectivity, Internet...
IT Service Desk Coordinator
hace 1 mes
**Company**: TITP
**Location**: Remote USA
**About Us**:
TITP is a leading Managed Service Provider (MSP) dedicated to delivering exceptional IT solutions and support to businesses of all sizes. With a focus on innovation, reliability, and client satisfaction, we pride ourselves on being a trusted partner in navigating the complexities of modern technology.
**Position Overview**:
We are seeking a highly motivated and organized Service Desk Coordinator to join our dynamic team. The Service Desk Coordinator will play a crucial role in ensuring the smooth operation of our service desk, acting as the central point of contact for all client inquiries and service requests.
**Responsibilities**:
- Prioritize and assign service tickets to appropriate technicians based on urgency, skillset, and availability.
- Monitor ticket queues to ensure timely resolution of client issues and escalate as necessary to meet service level agreements (SLAs).
- Communicate effectively with clients to provide updates on the status of their service requests and ensure their satisfaction with the resolution.
- Coordinate with internal teams to facilitate the timely resolution of complex technical issues and ensure client expectations are met.
- Maintain accurate records of all client interactions and service activities in the ticketing system.
- Identify opportunities for process improvement and contribute to the development of best practices within the service desk team.
**Requirements**:
- Fluent English Required
- Please submit your resume in ENGLISH
- Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
- Proven experience in a customer service or technical support role, preferably in an IT environment.
- Strong understanding of ITIL best practices and service desk processes.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with clients and internal teams.
- Exceptional organizational skills and attention to detail, with the ability to prioritize and manage multiple tasks simultaneously.
- Proficiency with ticketing systems and other service desk tools.
- Ability to remain calm and focused in high-pressure situations and adapt to changing priorities.
- IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified Desktop Support Technician (MCDST) are a plus.
**Benefits**:
- Competitive salary commensurate with experience.
- Opportunities for professional development and advancement within a growing company.
- Collaborative and supportive work environment with a focus on teamwork and innovation.
**How to Apply**:
**Step 1. We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment. This minimizes unconscious bias in our hiring process. Please follow the link below to take a job aptitude test**:
**Ready to join our team? Start by clicking the link below.**
**Step 2.** **If you are a proactive problem solver with a passion for providing exceptional customer service, please submit your resume and cover letter outlining your qualifications and relevant experience.**
**Job Types**: Full-time, Contract, Permanent
Contract length: 100 months
Pay: From $700,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Helpdesk: 5 years (required)
**Language**:
- English (required)
Application Deadline: 15/05/2024
