Operations Support Agent-2

hace 6 meses


Buenos Aires, Argentina FedEx Express LAC A tiempo completo

PROPOSITO DEL CARGO: Coordinar embarques internacionales por carretera, en el tránsito Brasil/Argentina, realizando el seguimiento para verificar su normal desarrollo y mantener informado al cliente. Responsable de la realización de actividades operacionales específicas en la estación o el centro de operaciones que pueden incluir actividades de clasificación, conducción, seguimiento e informes basados en la ubicación. Entregar de forma precisa y oportuna la información de envío y carga, y si es necesario completar el papeleo de aduanas para permitir el despacho y entrega a tiempo y en perfecto estado, la facturación correcta y cumplimiento de la legislación y regulaciones vigentes. Atencion al cliente, brindando status diario.

**PRINCIPALES RESPONSABILIDADES**:
Dentro de las principales responsabilidades del cargo encontramos:
Comprobar si la documentación del embarque/envío contiene toda la información requerida. Reportar cualquier información inexacta o falta de la misma a quien corresponda.
Registrar e investigar los embarque/envío con problemas. Verificación de embarques retenidos en consulta.
Preparar y comprobar la información y trámites de aduanas (incluidos todas las fuentes de información los adicionales de la empresa), para completar, cuando sea necesario, con el fin de garantizar el despacho oportuno.
Comprobar que los datos y trámites de aduana sean completos y precisos de acuerdo con la normativa de tránsito y destino local.
Completar el papeleo de aduanas.
Cumplir con los reglamentos aduaneros en todo momento.
Ingresar todos los embarques e información del área en los sistemas apropiados, con precisión y de manera oportuna
Asegurar la realización de todos los controles de validación necesarios, para garantizar el 100% de la calidad de los datos.
Contactar al cliente y accionar en función de los requerimientos aduaneros.
Realizar los avisos de arribos a los clientes con la correspondiente información, organizar con sus apoderados/despachantes la entrega de documentación para la nacionalización, posteriormente la coordinación de entregas locales.
Se adhiere a las políticas y procedimientos estándar, incluida la salud y la seguridad. Se asegura de estar pendiente de actualizaciones y cambios a procedimientos y regulaciones.
Trabajar estrechamente dentro del equipo para garantizar un flujo óptimo de los procesos operativos en los plazos requeridos.
Interactuar continuamente con clientes y proveedores
Completar el volumen de trabajo y las tareas que se espera según horarios, plazos o estándares. Cumplir o superar la tasa o indicadores requerida para seguir un cronograma o cumplir un plazo demostrado por métricas o auditorías del departamento.
Garantizar que todos los trámites y los requisitos de informes (en línea o manuales) sean completos, precisos y oportunos. Utilizar herramientas definidas para realizar el escaneo, el registro y la transferencia de datos según sea necesario.

Estas responsabilidades son las principales o las que se realizan con mayor frecuencia. Cualquier otra tarea podrá ser solicitada para su cumplimiento.
**CONOCIMIENTOS, EXPERIENCIA, HABILIDADES Y CAPACIDADES REQUERIDAS**:
Estudios secundarios completos. Serán valorados estudios complementarios (Título de despachante o agente de transporte) o universitarios en carreras como Comercio Exterior, Comercio Internacional y/o carreras afines. Experiência en políticas internacionales de aduana, carga, procedimientos, reglas, leyes y trámites aduaneros. Conocimiento de términos aduaneros específicos, procedimientos de despacho de aduana. Dominio de herramientas informáticas. Buenas relaciones interpersonales y comunicación efectiva. Capacidad de organización, planificación y resolución de problemas. Conocimientos o dominio de los Idiomas Portugues e Ingles. Posicion para Oficina en General Pacheco - Bs As.

Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
2020 Fortune’s World Most Admired Companies (14th)

2019 Fortune’s Best Places to Work (15th)

2019 Forbes’s One of the “Best Employers for Diversity”

2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)

2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years

2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible

2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel c


  • Customer Support Agent

    hace 2 meses


    Buenos Aires, Argentina Capital Recruit A tiempo completo

    About the Company: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a...

  • Customer Support Agent

    hace 2 semanas


    Buenos Aires, Argentina Capital Recruit A tiempo completo

    About the Company: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a...


  • Buenos Aires, Argentina FedEx Express LAC A tiempo completo

    PROPOSITO DEL CARGO: Llevar a cabo las tareas operativas y administrativas necesarias para la efectividad y eficiencia de las operaciones de la estación Agente: Implica la realización de tareas administrativas incluyendo pero no limitándose a : coordinación con proveedores en la atención de la aeronave. ingreso de datos, actividades operativas de...

  • Operations Support

    hace 2 semanas


    Capital Federal, Buenos Aires, Argentina Ericsson A tiempo completo

    **Join our Team**: **About this opportunity**: Are you motivated by proactive support and by keeping programmes and services running optimally? As an Operations Support Specialist at Ericsson, you will have the opportunity to provide top-notch assistance to our operational activities within local operations. This is a significant role that ensures our field...


  • Buenos Aires, Argentina Sirius Support A tiempo completo

    About the Virtual Assistant position at Sirius SupportWe are seeking a highly skilled Virtual Assistant to provide administrative support to our team while working remotely. As a Virtual Assistant, you will be responsible for handling administrative projects and delivering high-quality work under minimum supervision.You will be required to have experience in...


  • Buenos Aires, Argentina Cross Border Talents A tiempo completo

    Job Opportunity: German Customer Support Agent in Bucharest Position: Customer Support AgentLocation: Bucharest, RomaniaType: Permanent, Hybrid (2 days on-site, 3 days remote)Working Hours: Monday to Friday, 09:00 - 18:00Start Date: ASAP Benefits: Meal tickets (25 RON each)Private medical insuranceTransport reimbursement Responsibilities: Provide excellent...


  • Buenos Aires, Argentina Cross Border Talents A tiempo completo

    Job Opportunity: German Customer Support Agent in Gdańsk, Poland Position: Customer Support AgentLocation: Gdańsk, PolandType: Permanent, Hybrid (2 days on-site, 3 days remote)Working Hours: Monday to Friday, 09:00 - 18:00Start Date: ASAP Benefits: Meal ticketsPrivate medical insuranceTransport reimbursement Responsibilities: Provide excellent customer...


  • Buenos Aires, Argentina GAN A tiempo completo

    The Job in a NutshellJoin our dynamic Customer Services Team as a Customer Support Agent and play a pivotal role in enhancing the overall customer experience at GAN! In this role, you will collaborate with a dedicated team to provide top-notch support, address user-reported issues, and elevate the general user experience. Your responsibilities will extend to...

  • Customer Support Agent

    hace 2 meses


    Buenos Aires, Argentina Monese A tiempo completo

    At Monese, we are breaking down boundaries every day to help you build a better future.As the digital alternative to banks, we are empowering people all over the world through our award-winning financial products – We have helped millions of customers revolutionise the way they live their lives in a global world.We are backed by the best of the best, with...

  • Operations Coordinator

    hace 5 meses


    Buenos Aires, Argentina Sagan A tiempo completo

    **Job Position**:Operations Coordinator - Sales Support** **Location**:Remote (EST Timezone) **Work Schedule**:Monday-Friday, 09:00 AM to 05:00 PM (EST) **Job Overview**: We are seeking an Operations Coordinator to join our sales team, providing essential support to enhance our sales processes and efficiency. This role is pivotal in conducting research,...


  • Buenos Aires, Argentina Hyperion360 A tiempo completo

    **(REMOTE) Marketing Operations Support/QA** Role: Marketing Operations Support/QA Location: Remote-will work for a US client with teams based in Boston, Massachusetts Level: Mid Department: Marketing **Summary** Our client is a leading off-price e-commerce portfolio company, connecting the next-generation shopper to world-class brands. They’ve...


  • Buenos Aires, Buenos Aires C.F., Argentina JD A tiempo completo

    We are seeking an exceptional Senior Support Operations Manager to join our team at JD Sports.The ideal candidate will be responsible for ensuring the smooth operation of our Service Desk, providing exceptional customer service and technical support to our customers.You will work closely with the Service Desk Team Leader to develop and implement processes...

  • Claims Agent

    hace 6 meses


    Buenos Aires, Argentina Fluid Truck A tiempo completo

    Fluid truck sits at the epicenter of the last-mile, mobility, IoT, and electric vehicle space driving the future forward for small businesses providing on-demand flexibility for short-to-medium term vehicle rentals. Through vehicle sharing, Fluid Truck eliminates the need to own these assets, taking vehicles off the road and reducing the impact on the...


  • Buenos Aires, Argentina The Language Doctors, Inc. A tiempo completo

    The Language Doctors are looking for enthusiastic **Entry-Level Customer Support Agents** to join our multicultural team. Our ceaselessly expanding company is dedicated to breaking language barriers and connecting cultures worldwide. As an Entry-Level Customer Support Agent, you will be the first point of contact; addressing inquiries, resolving issues, and...

  • Customer Support Agent

    hace 3 semanas


    Buenos Aires, Argentina Best Friend Finance A tiempo completo

    About Us At Best Friend Finance, we are revolutionizing the world of finance by providing innovative and user-friendly financial solutions. We believe in empowering individuals to take control of their financial future and make informed decisions. Role Summary We are seeking new support agents to join our Member Experience team. We're looking for dynamic...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, we are excited to partner with a leading investment firm in the search for a passionate Arabic-speaking Customer Support Agent to join their dynamic team in Limassol, Cyprus! If you thrive in a fast-paced environment and are committed to delivering exceptional customer experiences, we want to hear from you!Position: Customer Support...


  • Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completo

    At Sagan, we are seeking a highly organized and detail-oriented Sales Operations Support Specialist to join our dynamic sales team. This role requires strong administrative skills, excellent communication abilities, and a passion for delivering exceptional results.Job OverviewThe Sales Operations Support Specialist will provide vital support to our sales...

  • Accounting Agent

    hace 6 meses


    Buenos Aires, Argentina Air Canada A tiempo completo

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The role of this Accounting Agent will be the handling and accounting of the accounts receivables which...

  • Support Agent

    hace 6 meses


    Buenos Aires, Argentina Cognizant A tiempo completo

    **En #Cognizant tenemos una oportunidad ideal para que formes parte de una de las compañías más grandes del rubro digital a nível mundial. Una empresa donde buscamos personas que aporten nuevas ideas, experimentando un ambiente dinámico y en pleno crecimiento.** Actualmente buscamos profesionales para sumarse a nuestro equipo de **Agente de Soporte...


  • Buenos Aires, Argentina Western Union A tiempo completo

    **Agent Database Administrator** Have you got what it takes to help us realize our vision of being one of the world’s largest FinTech organizations? Do you have the capabilities to help preserve and support our global Agent enrollment process and service all functional units of Agent implementation? If so, join Western Union as an Agent Database...