Entry Level Customer Support Agent
hace 7 meses
The Language Doctors are looking for enthusiastic **Entry-Level Customer Support Agents** to join our multicultural team. Our ceaselessly expanding company is dedicated to breaking language barriers and connecting cultures worldwide. As an Entry-Level Customer Support Agent, you will be the first point of contact; addressing inquiries, resolving issues, and delivering a positive customer experience.
**Responsibilities**:
- Provide accurate information about our services and address customer concerns with empathy.
- Escalate complex issues to higher-level support or management when necessary.
- Maintain detailed and accurate records of customer interactions and feedback. Collaborate with other team members to ensure seamless customer experience.
**Qualifications**:
- Excellent verbal and written communication skills in English
- Strong interpersonal skills and the ability to work effectively in a team-oriented environment.
- Excellent problem-solving skills and attention to detail.
- Previous experience in customer service or a related field is a plus. Availability to work full time in the US EST time zone.
- The Language Doctors is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws._**
**Translating Ideas, Connecting Cultures.
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