Head of Enr Practice Unit La 1 Intelligent Delivery
hace 2 semanas
**What we offer**
**PURPOSE AND OBJECTIVES**
SAP’s Cloud Success Services (CSS) strategy is to drive innovative services to customers from an end-to-end perspective. Within CSS, the global Energy and Natural Resources (ENR) Industries team provides a major cornerstone in this value-chain with its dedicated industry focus. The mission of ENR Industries (Utilities, Oil & Gas, Mill Products & Mining and Chemicals) is to drive customer lifetime value by efficient and flawless adoption and consumption of ENR industry solutions across all geographies to achieve customer satisfaction and retention.
The global ENR Industries practice is the Trusted Partner for all customers globally in the adoption of the Intelligent Enterprise. It delivers excellence by
- helping ENR customers on their journey to innovation and simplification across the enterprise
- providing an unparalleled service experience On Premise, in the Cloud as well as hybrid
- delivering efficient results based on major practices with a focus on Industry
As ENR Head of Practice Unit, you will play an instrumental role in the transformation as well as consulting delivery. Reporting into the Global Energy and Natural Resources Practice Head, you will drive customer success by managing a team of professionals and experts who are delivering consulting services to SAP’s customers. The scope of this role is regional for the Spanish speaking countries in Latin America as well as Central America.
**QUALIFICATIONS**:
- Relevant degree, as well as adequate career in the ENR industries
- Profound knowledge of the SAP Services business for the respective area as well as internal SAP processes
- Proven leadership of organizations, teams and individuals
- Very strong analytical, and conceptual skills
- Ability to work under pressure, to manage conflicts, mediation
- Pro-active driver, team-player, results-oriented, with a can-do attitude
- Strong business and commercial acumen
- Very strong ENR Industry and Industry Solutions (Utilities and O&G in particular) as well as in Enterprise Asset Management, Sustainability and Enterprise Asset Management
- Works, collaborates, and influences key stakeholders across organizational layers
- Excellent communication and presentation skills in English and Spanish.
**EXPECTATIONS AND TASKS**
Tasks include:
- Provide content
- leadership and operational management of own practice unit in ENR Service Industries
- Accountable for all P&L performance targets of own practice unit
- Secure the allocation of the right service-/ skill mix of the practice unit to reflect the Practice Strategy
- Decision making and de-escalation instance for delivery tasks in the practice unit
- Build an engaged, productive team and facilitate career and skill development of the assigned staff
**WORK EXPERIENCE**
- Minimum 8-10 years in the Industry Consulting Business, preferably with people management background
**We are SAP**
**Our inclusion promise**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID:322407 | Work Area: Education and Training | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time |
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