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Agente Customer Support
hace 3 meses
Somos **Prex **, una empresa de tecnología financiera regional. Nos enfocamos en la innovación para generar un producto digital en constante desarrollo. Nuestros usuarios ingresan a un ecosistema amigable y transparente donde tienen total control de sus finanzas con nuestra App. Nuestro equipo valora y respeta la diversidad. Nos enfocamos en tener un ambiente de trabajo en el cual cada uno puede dar lo mejor de sí mismo de una forma descontracturada. Nos encanta trabajar en Prex y queremos que a ti también.
**¿Qué buscamos?**
En Prex seguimos creciendo y estamos buscando: Agente Customer Support para formar parte de nuestro equipo de Operations. Si sos estudiante universitario, responsable, entusiasta, apasionado por el trabajo en equipo, con gusto por los desafíos y buscas capacitarte en diferentes áreas de rubro financiero
- tecnológico ésta es tu oportunidad
**Requisitos**:
- Estudiantes universitarios, preferentemente de Ciencias Económicas, Ingeniería, Abogacía, Comunicación, Marketing o carreras afines.
- Experiência mayor a un año en atención al cliente.
- Buen manejo de herramientas informáticas.
- Muy buen nível de comunicación, oral y escrita.
- Disponibilidad para trabajar de lunes a viernes 7 horas diarias (incluye media hora de descanso) + 4 horas a realizarse los fines de semana en modalidad remoto.
- Buscamos jóvenes con proactividad en la resolución de problemas, dinámicos, orientados a los detalles, buena capacidad de trabajo en equipo y ganas de pertenecer a un excelente equipo de trabajo.
**Responsabilidades**:
- Ofrecer soporte sobre cómo funcionan los productos a nuestros clientes a través de todos nuestros canales de atención.
- Cumplir con los objetivos cuantitativos y cualitativos, en cuanto a la atención de nuestros clientes.
- Gestionar las consultas de nuestros clientes en las distintas plataformas administrativas promoviendo las mejoras prácticas de calidad y tiempo de respuesta.
- Atender las necesidades de nuestros clientes bajo el concepto Customer Centric.
**¿Qué ofrecemos?**
- Una cultura empresarial que fomenta el desarrollo de las personas donde se escuchan sus ideas y propuestas.
- Excelente y divertido ambiente laboral que respeta y fomenta la diversidad, igualdad y la individualidad.
- Oportunidades capacitación y aprendizaje.
- Ambiente de trabajo flexible.
- Cuenta sueldo en pesos en Argentina.
- Cuenta en Uruguay con beneficios para ahorrar dólares.
- Opción de trabajar remoto.
- Plan OSDE.
La vacante es modalidad remota.
