Customer Service Analyst Temporary

hace 6 meses


Buenos Aires, Argentina ABBVIE A tiempo completo

En AbbVie estamos buscando a nuestro Customer Service Analyst, para que nos acompañe en una temporalidad de 12 meses, en esta posición realizaras las siguientes funciones:

- El Representante de servicio al cliente es un punto de contacto clave para las funciones internas de la compañía y las partes externas para involucrar al servicio de logística y al cliente brindando soporte directo a los clientes asegurando y manteniendo un nível de servicio eficiente y sostenible.
- Atender y cumplir las solicitudes del cliente de acuerdo con los lineamientos de la compañía, a través de la recepción, verificación, tramite e ingreso de las órdenes en SAP para las Unidades de Negocio.
- Conocer y entender las políticas comerciales, resoluciones vigentes, procesos internos en su interacción con otras áreas y realizar las tareas requeridas por la Supervisión.
- Realizar el servicio de atención al cliente siendo responsable por la inclusión y gestión de órdenes de compra, seguimiento de entregas, verificación de inventario, bodegas en consignación entre otros.
- Confirmación de los estados de los pedidos al cliente, así como, redirección en caso de requerir aprobaciones: Cartera, precios, finanzas, otros.
- Garantizar el archivo y custodia de los diversos soportes de la gestión de pedidos y/o facturas de venta.
- Demostrar dominio sobre los sistemas y procedimientos tanto del departamento como de otras áreas (Comercial, Logística, Finanzas y otros).
- Generaciones de Notas de Crédito/Débito y cancelaciones de facturas para clientes.
- Elaborar, junto con el equipo de atención al cliente, los informes del departamento y otros que sean solicitados.
- Atender y dar seguimiento en forma oportuna a quejas, peticiones especiales y/o requerimientos de documentación técnica de los productos o canalizarlos a las áreas que les corresponda para dar respuesta al cliente.
- Gestión de mejora continua de la operación y control de procesos y target bajo los estándares de la compañía mediante la elaboración y actualización de procedimientos e instructivos del área.
- Utilizar su experiência para atender con excelencia las solicitudes de clientes internos y externos y además proponer soluciones de casos de alta complejidad, manejando situaciones fuera de la rutina o que requieran conocimientos más específicos.
- Brindar soporte para atención a auditorías: financieras, Etica y Compliance.
- Cuantificar indicadores de gestión del área para cada una de las divisiones de la compañía y generar archivos de valor que permita a la gerencia del área toma de acciones o acuerdos tanto con clientes internos en pro de la satisfacción del cliente final.

**Requisitos**:

- Formación técnica o tecnológica y/o estudiante universitario en Administración de empresas, Ingeniería industrial y/o carreras afines
- Experiência: 2 años o más
- Conocimiento y experiência en servicio al cliente y cadena de suministro



  • Buenos Aires, Argentina Danone A tiempo completo

    About the job En Danone buscamos un **Customer Service Analyst **con base en las oficinas de HIT Belgrano en jornada híbrida para trabajar en equipo por nuestro propósito: brindar salud a través de alimentos y bebidas, a la mayor cantidad de personas posible, cuidando el planeta. **Tus tareas**: - Gestión diaria de pedidos en sistema: Brindar...


  • Buenos Aires, Argentina Chevron A tiempo completo

    Overview: Buenos Aires Downstream Service Center, provides back office and customer service support to the North America (US and Canada) and Latin America Retail, Aviation, Commercial & Industrial, Lubricants and Chemicals businesses. If you are looking for a company where you can make the most of your talent and develop your skills, we have plenty of...

  • Customer Service

    hace 4 semanas


    Buenos Aires, Argentina Elite Staffing Network LLC A tiempo completo

    Position: Customer Service Representative (remote) Elite Staffing Network LLC is a leading staffing agency that provides top-notch talent to businesses across various industries. We are currently seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be...

  • Resource Management

    hace 4 meses


    Buenos Aires, Argentina Dentsu A tiempo completo

    The purpose of this role is to support the resource management team with managing supply and demand across a Service Line or within a specific discipline. Job Title: Resource Management - Temporary Job Description: Location: Buenos Aires Brand: Dentsu Creative Time Type: Full time Contract Type: Fixed Term Contract (Fixed Term)


  • Buenos Aires, Argentina Colgate-Palmolive A tiempo completo

    No Relocation Assistance Offered 163601 - Buenos Aires, Buenos Aires, Argentina **Who We Are** Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries...

  • Customer Service Sr

    hace 2 semanas


    Buenos Aires, Argentina Techunting A tiempo completo

    Description **Requirements**: - Assemble, train, and develop a high-performing customer service team that aligns with company goals and values. - Develop and implement customer service policies, procedures, and best practices. - Monitor and analyze customer feedback and interactions to identify areas for improvement. - Train, mentor, and support customer...


  • Buenos Aires, Argentina TITP A tiempo completo

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...


  • Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completo

    About SaganSagan is a dynamic and innovative company that values customer satisfaction above all else. Our team of experts is dedicated to providing exceptional service to our clients, and we are seeking a highly motivated and skilled Customer Service Ambassador to join our ranks.Job Title: Customer Service AmbassadorLocation: Remote (PST/CST Timezone)Work...

  • Customer Service

    hace 7 meses


    Capital Federal, Buenos Aires, Argentina Pandit A tiempo completo

    In charge of being in contact with the clients. Scheduling salesperson visits who will guide the clients' needs. Managing inbound and outbound calls. Our client is Florida’s top provider of Impact Windows, Doors, Roofing, Solar Roofing, and HVAC Systems. Is looking for a customer service representative to work remotely. **Requisitos**: Experience in...


  • Buenos Aires, Argentina David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Swedish speaking Service Desk Analyst for their Budapest office. Position: Service Desk AnalystLocation: Budapest, Hungary Work model: hybrid Employment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES: Handle incoming contact...

  • Customer Service Agent

    hace 6 meses


    Buenos Aires, Argentina Sola Wood Flowers A tiempo completo

    Sola Wood Flowers is looking for a Customer Service Representative to join our team. We are flexible around experience level, and prefer someone with experience in/around DTC & eCommerce. **Why work for us?** - Excellent, above market compensation. - Great benefits - Work with a friendly and collaborative group of people working together towards a common...


  • Buenos Aires, Argentina Sagan A tiempo completo

    Apologies for missing that detail. Here's the revised job description: Job Title: Customer Service RepresentativeLocation: Remote (PST/CST Timezone) Work Schedule: Monday to Friday, 7 AM to 4 PM PST/CST Job Description: The Customer Service Representative plays a pivotal role in ensuring customer satisfaction by booking service appointments and handling...

  • Customer Service Agent

    hace 6 meses


    Buenos Aires, Argentina Betsson Group A tiempo completo

    **BUENOS AIRES** - OPERATIONS**CUSTOMER SERVICE AGENT**: **Customer Service Agent**: As Betsson continues to grow across Latin America, we are looking for a Customer Service Agent to join us in Argentina - North Part City of Buenos Aires. - RECRUITER - MARIA DEL PRIORE**THE WOW**: You will be a part of a seamless Customer Service function, working to achieve...

  • Customer Service Agent

    hace 6 meses


    Buenos Aires, Argentina Hansen Technologies A tiempo completo

    **Customer Service Agent (Buenos Aires, AR)** - **Exciting Opportunity to Grow and Develop your Career**: - **Work as part of a valued and collaborative global team** **About this role** A Customer Service Agent 1 will be responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of...

  • Customer Service Advocate

    hace 3 semanas


    Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completo

    At Sagan, we're seeking a highly skilled Customer Service Advocate to join our team. This is an exciting opportunity for someone who enjoys working in a dynamic environment and providing exceptional customer service.Estimated salary: $50,000 - $60,000 per year.**Job Overview:**The Customer Service Advocate will be the primary point of contact for customers,...

  • Danish Customer Service

    hace 1 semana


    Buenos Aires, Argentina Recruit4Work SL A tiempo completo

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...

  • Italian Customer Service

    hace 1 semana


    Buenos Aires, Argentina Recruit4Work SL A tiempo completo

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...


  • Buenos Aires, Argentina Crystora Dynamics Limited A tiempo completo

    Customer Service Representative - Remote Join Crystora Dynamics and make a difference! At Crystora Dynamics, were not just looking for a Customer Service Representative; were looking for someone who thrives on solving customer challenges and enhancing client experiences. This is a fully remote position with competitive benefits, growth opportunities, and a...


  • Buenos Aires, Argentina Recruit4Work SL A tiempo completo

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...


  • Buenos Aires, Argentina Recruit4Work SL A tiempo completo

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...