Engineer - Workplace IT Services

hace 2 semanas


Buenos Aires, Argentina TMF Group A tiempo completo

**Job no**: 573148

**Work type**: Full time

**Location**: Buenos Aires, Argentina

**Categories**: Information Technology, Entry Level

**Office Location**: Argentina

**About TMF Group**

TMF Group helps its clients operate internationally and ‘belong’ wherever they are in the world. Our work includes helping companies of all sizes with business services such as HR and payroll, accounting and tax, corporate secretarial, global governance and administration and fiduciary services for structured finance, private equity and real estate investments.

**Discover the role**

**Key Responsibilities**:

- Fast and efficient management of the ITSM support queue
- Supporting end-user hardware throughout their life cycle, including laptops, monitors, peripherals, printers, scanners, conferencing equipment, and corporate-owned mobile devices.
- Supporting end-users by providing guidance, education, and the smooth resolution of their technical requests.
- Assisting (smart hands) in support of the network and server equipment within the office wherever operations or engineering teams are not present.
- Ensuring the HAM portal and Application Portfolio Portal are fully updated with the most recent accurate data.
- Communicating with local vendors on behalf of TMF for the technology services the vendor provides.
- Partaking in local office projects such as renovations and moves for all IT infrastructure tasks.
- Any other technology tasks not limited to the above, requested by the management.

**Key Requirements**:

- Organized, detail oriented and customer centric mentality
- Managing and troubleshooting software and hardware problems with windows client machines
- Fair understanding of Active Directory, OU’s, and Security groups, DNS, DHCP, Backups, VPN
- Good understanding of file sharing and sharing permissions
- Can-do and positive attitude, a team player who knows how to engage other teams to get things done.
- Communicate effectively with internal and external stakeholders.
- Mindful and willing to work in a multicultural, inclusive organization spanning the different time zones
- Security-oriented and vigilant of any risks, vulnerabilities, and threats, avoiding any nonconformities with any of our security standards and controls
- Willing to operate out of the comfort zone and make effective changes.
- 1-2 years of experience with end user support.
- A service mindset/attitude
- Service with a smile

**What's in it for you?**

**Pathways for career development**
- Work with colleagues and clients around the world on interesting and challenging work.
- We provide internal career opportunities, so you can take your career further within TMF.
- Continuous development is supported through global learning opportunities from the TMF Business Academy.

**Making an impact**
- You’ll be helping us to make the world a simpler place to do business for our clients.
- Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.

**A supportive environment**
- Strong feedback culture to help build an engaging workplace.
- Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

**Want to know more about a career with TMF Group? Watch this video**:
**Advertised**: 21 May 2024 SA Eastern Standard Time
**Applications close**: 20 Jun 2024 SA Eastern Standard Time



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