L1 / L2 Technical Support Consultant (Córdoba)

hace 7 meses


Cordoba, Argentina SupportYourApp A tiempo completo

**Passionate about the world of tech?**

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as an L1 / L2 Technical Support Consultant at a cutting-edge platform that offers blazing-fast integration of a robust user infrastructure, ensuring that businesses can deliver exceptional user experiences while focusing on growth and innovation. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

**What you will do**:

- Always be up-to-date with the cutting-edge technology
- Debug customer’s complex integrations and suggest solutions accordingly
- Work with different frontend and backend frameworks
- Analyze logs and narrow down issues
- Promote technical education among customers
- Be a go-to person on product's technical aspects
- Be the voice of the customer on every technical aspect

**What you need to succeed in this role**:

- Fluent English
- Previous experience in customer or technical support
- Proficiency with SDKs
- Familiarity with JavaScript frameworks
- Some understanding of backend frameworks
- Basic proficiency in SQL (knowledge of SQL is advantageous)
- Basic knowledge of HTML
- Experience with Postman Agent, including an understanding of the "Request & Response" cycle and response status codes

**Will be a great plus**:

- Familiarity with Yarn and npm
- Experience with Git and GitHub
- Knowledge of Single Sign-On (SSO) systems, e.g., Okta, and Azure AD
- Ability to navigate Developer's tools in Chrome, including Console, Network, and Application Storage tabs

**Benefits and Perks**:

- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development

**Who we are**:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills

**DISCLAIMER



  • Cordoba, Argentina Algar Tech A tiempo completo

    En Algar Tech estamos buscando por Analistas de soporte tecnico L1 on site, para laborar en el sector de Córdoba y facilidad para trasladarse a Río Cuarto y al sector de Cerro de las Rosas; horario de 8 a 17 (Lunes a Viernes) si tienes conocimimiento y experiência en soporte técnico on site, o relacionados a la descripción no dudes en...


  • Cordoba, Argentina Proofpoint A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ Corporate Overview In today’s cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they...


  • Cordoba, Argentina Solvo Global SAS A tiempo completo

    At Solvo Global we are looking for an experienced Marketing Operations Technical Consultant to join our team! The goal is to be the premier and notable firm that can help B2B organizations build and implement world class marketing and pipeline building initiatives. Great interpersonal skills, creative problem-solving skills, and organizational skills are...


  • Cordoba, Argentina Proofpoint A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - Corporate Overview - We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation...


  • Cordoba, Argentina Avature A tiempo completo

    To make sure that our SaaS platform is always business advantage (and never a technical difficulty), our Customer Support Specialists play a multifaceted role that makes them a key component of the Avature user experience. These specialists are the first in line to give support to our customers, whatever the issue might be. They perform complex technical and...

  • Firebase Consultant

    hace 1 día


    Cordoba, Argentina SA Technologies Inc. A tiempo completo

    Available to anyone in Latin America and the Caribbean, excluding Cuba and Venezuela. Get paid in the currency of your choosing (USD, MXN, R$, COP...). **Responsibilities**: 1. Collaborate with clients to understand their business requirements and translate them into Firebase-based solutions. 2. Provide strategic and technical guidance on Firebase...


  • Cordoba, Argentina FullStack Labs A tiempo completo

    FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western...

  • Game Tester Support

    hace 2 meses


    Cordoba, Argentina Globant A tiempo completo

    We are a digitally native company where innovation, design, and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect. Right now, we are looking for ** Game Tester Support** to join our team at Globant! - What will help you succeed:_ Have basic knowledge in Testing Have...


  • Cordoba, Argentina Proofpoint A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ Corporate Overview In today’s cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they...


  • Cordoba, Argentina Proofpoint A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ Corporate Overview In today’s cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they...


  • Cordoba, Argentina Proofpoint A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ Corporate Overview In today’s cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they...


  • Cordoba, Argentina Proofpoint A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ Corporate Overview In today’s cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they...


  • Cordoba, Argentina FullStack Labs A tiempo completo

    FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western...


  • Cordoba, Argentina Proofpoint A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - Corporate Overview - We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation...


  • Cordoba, Argentina Varsity Tutors A tiempo completo

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...


  • Cordoba, Argentina Varsity Tutors A tiempo completo

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...

  • Cloud Technical Leader

    hace 7 meses


    Cordoba, Argentina Fligoo A tiempo completo

    **Cloud Technical leader** **About Fligoo** Fligoo is an emerging leader in the Enterprise AI category, having built a technology architecture and suite of products that enable rapid development, deployment, and scaling across large enterprises. We are developing the next generation of AI technology for the Wealth Management and Financial Services...


  • Cordoba, Argentina Proofpoint A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - Corporate Overview- - We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation...

  • Sr. HRbp

    hace 7 meses


    Cordoba, Argentina Werben Capital Humano A tiempo completo

    Position Overview: Reporting to the Regional Human Resource Director, the Sr. HRBP performs a generalist position, with a wide variety of HR duties. Main Functions: - The Sr. HRBP will not be doing the monthly payroll (it´s outsourced) but will be responsible for the follow up of the process (payments, invoicing, payment to contractors, overtime, benefits...


  • Cordoba, Argentina The Language Doctors, Inc A tiempo completo

    THE LANGUAGE DOCTORS, INC. **OVERSEAS ENTRY-LEVEL IT SUPPORT TECHNICIAN** The Language Doctors is looking for a knowledgeable Overseas Entry-Level IT Support Technician to join our multicultural team. We are a linguistic service company that is deeply dedicated to breaking language barriers and connecting cultures worldwide. As a crucial member of our...