Technical Specialist
hace 2 semanas
**Introduction**
As a Strategy Consultant at IBM, you will help reinvent businesses and industries by developing and utilizing specialized knowledge of industry-specific and cross-industry competitive strategies. You'll manage complex components of an engagement, working closely with clients and their customers to understand their pain points. Your strategic recommendations will drive change in a digitally-enabled era and give you the opportunity to collaborate with highly talented IBMers. Are you ready?
**Your Role and Responsibilities**
- Develop essential partnerships with customers by fulfilling a technical advisory role that enables customer to reach desired objectives with supported product(s) and optimize their ROI.
- Provide deep technical research, including debug and workarounds or other instructions to assist with troubleshooting.
- Ensure the customer is aware of best practices, optimization and critical go forward information pertinent to their deployment.
- Communicate effectively with all levels of technical and management contacts to ensure thorough understanding of customer environments, requirements, problem symptoms, causes and resolutions.
- Interact with support and development organizations while addressing problems.
- Collaborate and coordinate the right players at the right times.
**Required Technical and Professional Expertise**
- 2-3 Years of experience working with Cloud technology, computer programming languages.
- Knowledge of Openshift, RedHat, Kubernetes, Azure, AWS, Microservices, Machine Learning and Data Science is an asset.
- 1-2 years technical troubleshooting experience/account management.
**Preferred Technical and Professional Expertise**
- System Administration level familiarity of multiple Unix flavors such as Linux, AIX, Solaris, HP-UX. Areas include performance tuning, configuration, file & directory security, using debugging tools.
- Database and third-party product information is a plus.
- Understanding of the services environment.
- Self-Motivated, with a deep commitment to our client’s success.
- Must be a proven team player and have ability to collaborate across multiple brands within IBM.
**About Business Unit**
**About IBM**
**Location Statement**
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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