![SupportYourApp](https://media.trabajo.org/img/noimg.jpg)
(Fluent English) Account Manager
hace 2 semanas
Passionate about the latest trends in Tech?
What if you had a chance to be a part of the world's leading Hardware, Software, or SaaS solutions? Take your chance to become a mediator between our company, a group of our clients, and support teams.
Join our team as an **Account Manager** to provide high-level quality service for famous worldwide well-known companies. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.
Excited? Let's see what it takes.
**You are**:
- Fluent in English (C1-C2 levels);
- 1+ years of experience in a similar position or 2+ years experience in customer support;
- Critical thinker and problem-solver (worked with various professional business tools such as Keynote, PowerPoint, and Excel);
- Experienced with Intercom, Zendesk, Freshdesk, Hubspot, Aircall, or any other customer support platform and their analytics dashboards;
- Knowledgeable in Key Performance Indicators and SLAs in customer support or has familiarity with data analysis and statistics;
- Team player who worked on cross-departmental projects for further service delivery enhancements;
- Skilled in time management and has experience working with time management platforms (Wrike, Monday, Asana, Jira etc.);
- Having great interpersonal and communication skills (knowledge of Google Suite and/or Zoom functionality), excited about communicating with people;
- Excellent at organizing and multitasking, being able to work with several clients at the same time;
- Having a track record of taking responsibility;
- Love people and new technologies.
**You want to**:
- Take part in the new clients' integrations;
- Simultaneously manage clients from a diverse list of industries;
- Maintain constant communication with support teams and clients;
- Make sure that support processes in teams are built according to the company's and clients' standards (KPIs/SLAs/QA);
- Assist clients with improving their customers' support experience, incl. strategic planning and product development analysis;
- Maintain security standards within teams and also on the client's side;
- Proactively mediate and resolve any clients' and consultants' concerns etc.;
- Monitor service quality via internal or external Quality Assurance platforms;
- Monitor team discipline and ensure corporate culture within the team;
- Generate and maintain internal product documentation, ensure that legal and financial agreements are upheld by clients;
- Help talented people from your teams grow and develop professionally;
- Work with diverse cultures and countries, and meet wonderful people;
- Find a permanent place to grow professionally;
- Be a leader, not a manager.
**Benefits**:
- Competitive monthly rate in USD;
- Business hours;
- Opportunity to work remotely;
- Financial and professional growth;
- Paid intensive training and trial period;
- Great management with no bureaucracy;
- SupportYourApp Medical Policy.
**We are**:
**SupportYourApp** is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills
-
(Argentina) Account Manager
hace 1 semana
Buenos Aires, Argentina SupportYourApp A tiempo completoPassionate about the latest trends in Tech? What if you had a chance to be a part of the world's leading Hardware, Software of SaaS solutions? Don't miss your chance to become a mediator between our company, a group of our clients and support teams. Join our team as an **Account Manager** to provide high-level quality service for famous IT-companies from...
-
(fluent English) Account Manager
hace 4 semanas
Buenos Aires, Argentina SupportYourApp A tiempo completoPassionate about the latest trends in Tech?What if you had a chance to be a part of the world's leading Hardware, Software, or SaaS solutions? Take your chance to become a mediator between our company, a group of our clients, and support teams.Join our team as an Account Manager to provide high-level quality service for famous worldwide well-known...
-
(Fluent English) Key Account Manager
hace 2 semanas
Buenos Aires, Argentina SupportYourApp A tiempo completoPassionate about the latest trends in Tech? What if you had a chance to be a part of the world’s leading Hardware, Software, or SaaS solutions? Don’t miss your chance to become a mediator between our company, a group of our clients, and support teams. Join our team as a **Key** **Account Manager** to provide high-level quality service for famous...
-
Account Manager
hace 3 semanas
Buenos Aires, Argentina Sagan A tiempo completo**Account Manager** Location: Remote (CST Time Zone) Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM CST Position: Full-Time **Role Overview**: **Key Responsibilities**: - Conduct in-depth research on client activities via LinkedIn and official websites to uncover opportunities for engagement. - Work closely with internal teams to organize client-centric...
-
Account Manager
hace 7 días
Buenos Aires, Argentina Thales A tiempo completoThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...
-
Account Manager
hace 4 semanas
Buenos Aires, Argentina Drop Zero Digital A tiempo completo**Who are we?** At Drop Zero Digital, we're not just building an agency but we’re crafting a haven for the ambitious and the innovative. **What we’re looking for**: Account Manager As our Full-Time Account Manager, you'll be at the forefront in our client relationships. This role isn't just about managing communications; it's about owning them. You'll...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina Drop Zero Digital A tiempo completoWho are we?At Drop Zero Digital, we're not just building an agency but we're crafting a haven for the ambitious and the innovative.What we're looking for: Account ManagerAs our Full-Time Account Manager, you'll be at the forefront in our client relationships. This role isn't just about managing communications; it's about owning them. You'll be the guiding...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina Sagan A tiempo completoJob Title: Account Manager - LatamLocation: Remote (PST Timezone) Work Schedule: Monday - Friday, 11 AM to 7 PM PST Role Overview: As our Account Manager, you'll play a dual role in curating captivating meme content while also providing exceptional account management support to our valued clients. Your days will be filled with discovering the freshest memes...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina Thales A tiempo completoThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina Amadeus A tiempo completoJob TitleAccount ManagerJob Title: Position type: PermanentLocation: Buenos Aires, ArgentinaJob family: Account ManagementAbout Your Business Area/Department:Do you have a template for this position?Summary of the role:Job Description SummaryManage and grow existing small to medium customer accounts. Support the customers in their operational activities. May...
-
Account Manager
hace 2 meses
Buenos Aires, Argentina Amadeus A tiempo completoJob TitleAccount ManagerJob Title: Position type: PermanentLocation: Buenos Aires, ArgentinaJob family: Account ManagementAbout Your Business Area/Department:Do you have a template for this position?Summary of the role:Job Description SummaryManage and grow existing small to medium customer accounts. Support the customers in their operational activities. May...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina SupportYourApp A tiempo completoPassionate about the latest trends in Tech?What if you had a chance to be a part of the world's leading Hardware, Software of SaaS solutions? Don't miss your chance to become a mediator between our company, a group of our clients and support teams.Join our team as an Account Manager to provide high-level quality service for famous IT-companies from all over...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina Thales A tiempo completoThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...
-
Account Manager
hace 4 semanas
Buenos Aires, Argentina Thales A tiempo completoThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...
-
Senior Key Account Manager
hace 7 días
Buenos Aires, Argentina Monster Energy A tiempo completoPosition Summary: The Sr. Key Account Manager (KAM) will manage all sales activities and relationship with Modern Trade accounts to increase top line sales, develop the category and lead Monster Bev Corp Portfolio to be the most relevant player in the industry. He will be accountable for volume, promotional activities, Monster Energy brands and category...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina Sagan A tiempo completoJob Title: Account Manager - LatamLocation: Remote (PST Timezone)Salary Range: 1000 USD Work Schedule: Monday - Friday, 11 AM to 7 PM PST Role Overview: As our Account Manager, you'll play a dual role in curating captivating meme content while also providing exceptional account management support to our valued clients. Your days will be filled with...
-
Account Manager
hace 4 semanas
Buenos Aires, Argentina SP Recursos Humanos A tiempo completoImportante Agencia de Comunicaciones Integradas de Marketing incorpora Account Manager, cuyo objetivo será manejar un grupo de cuentas a las que se le proveen servicios de marketing y/o publicidad.Se trata de un papel desafiante que requiere un equilibrio cuidadoso entre las necesidades, los deseos y las prioridades del cliente, y el resultado final de la...
-
Account Manager
hace 2 meses
Buenos Aires, Argentina SP Recursos Humanos A tiempo completoImportante Agencia de Comunicaciones Integradas de Marketing incorpora Account Manager, cuyo objetivo será manejar un grupo de cuentas a las que se le proveen servicios de marketing y/o publicidad.Se trata de un papel desafiante que requiere un equilibrio cuidadoso entre las necesidades, los deseos y las prioridades del cliente, y el resultado final de la...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina Web: A tiempo completoDescripción del empleo: We are looking for an Account Manager (Solar Energy) for a leading global provider of information and communication technology solutions. **Essential** *** **requirements***: - On site modality- - Excellent spoken and written English**Requirements**: - Bachelor's degree in, Engineering, or related field. - Proven experience in...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina Bionic Talent A tiempo completoAbout the client:Our client is based in Florida, USA, and running a digital marketing agency focused on the contractor industry. The client is mostly handling local service businesses seeking growth with Local SEO and PPC.Our client has a policy of "no jerks" for both clients and team members and is looking to grow its client-servicing team with exceptional...