![SupportYourApp](https://contents.bebee.com/companies/ar/supportyourapp/avatar-qL2qn.png)
Account Manager
hace 3 semanas
What if you had a chance to be a part of the world's leading Hardware, Software of SaaS solutions? Don't miss your chance to become a mediator between our company, a group of our clients and support teams.
Join our team as an
Account Manager to provide high-level quality service for famous IT-companies from all over the world.
Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.
Excited? Let's see what it takes.Requirements:
- Fluent in English;
- At least 1 year of commercial experience in the same role is must;
- Critical thinker and problemsolver;
- Team player;
- Skilled in timemanagement;
- Having great interpersonal and communication skills;
- Excellent at organizing and multitasking;
- Having a proven ability to take responsibility.
You want to:
- Take part in the new clients' integration;
- Report on a regular basis;
- Maintain constant communication with support teams and the client;
- Make sure that support processes are built to an appropriate quality level;
- Train support teams and supervisors;
- Proactively mediate and resolve any client concerns etc.
- Monitor service quality;
- Monitor team discipline and ensuring corporate culture within the team;
- Take care of an internal product documentation.
Who are we?
SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.
Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills
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