IT Support Engineer
hace 1 mes
**Position Title**: IT Support Engineer (100% Remote)
**Contract**: Full-time, Independent Contractor
**Location**:South America, Europe
**Description**:
A well-established and growing international law firm is looking for an IT Support Engineer to join our growing team.
**Our Firm**:
We are seeking a dynamic person with a passion for entrepreneurship and sophisticated work. Join our cutting-edge, tech-savvy law firm and immerse yourself in a forward-thinking environment that encourages innovation.
**The Role**:
As a remote working Firm, we work across many jurisdictions, including US, UK and Europe - therefore, knowledge and/or experience of working within diverse, high-performance teams, across multiple time zones is valued.
**Responsibilities**:
- Maintaining and managing the Firm's Virtual Desktop Infrastructure (VDI) and Mobile Device Management (MDM).
- Familiarity with Microsoft Azure and AWS infrastructure.
- Manage MS365 administration, set up, configuration, password changes etc.
- Monitor Infrastructure and perform regular health-checks.
- Coordinating with external vendors for any additional platform support.
- Maintain and Manage IT Reports & Dashboards.
- New User/Partner Onboarding and support.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with cross-functional teams.
- Any other duties as dictated by business requirements or CTO.
**QUALIFICATIONS AND ATTRIBUTES**:
- Strong experience with IT End-User Support/Helpdesk & System Administration.
- Good English language skills to communicate and resolve issues with US/UK colleagues.
- Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or equivalent will be a plus.
**This position is not currently open to recruiting agency submissions.
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