Senior Tech Support Representative

hace 2 semanas


Belgrano, Argentina Cybele Software A tiempo completo

At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important: expanding and evolving their business.

We are looking for an outstanding Senior Tech Support Agent to join our team. We are looking for someone who is dedicated and self-driven, passionate about technology, and highly motivated to comprehend our clients and their needs.

What you will do:
Your key responsibilities:

- Identify software solutions, troubleshoot technical issues, and diagnose and repair faults.
- Speak to customers to quickly get to the root of their problems and provide timely and accurate customer feedback.
- Walk through customers to solve technical issues, and follow up with clients to ensure the case is closed.
- Providing support in the form of features documentation, procedural documentation, and step-by-step instructions.
- Testing and evaluating new technologies that might integrate with the product or tools that might come useful to the overall functioning of the team.
- Step in when needed to aid Jr Agents with difficult technical problems.
- Partner with development and QA to ensure top notch features and integrations

About you:

- Prior experience in tech support, desktop support, or a similar role.
- Proficiency in Windows/Linux/Mac OS.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- High English level, good written and verbal communication.
- Multitasking skills
- Familiar with startups’ broad responsibilities, and busy and dynamic environments.
- Eager to learn new skills and technologies

Why you’ll love working with us:
At Cybele Software, we are passionate about achieving our goals. We are proud to work in such a positive environment that promotes wellbeing, productivity, and personal, as well as collective, growth.
- A dynamic company that rewards high performers
- Collaborative team environment that values multiple perspectives and clear thinking
- Employees-first culture
- Flexible working hours and work-from-home days
- Free snacks, and fun events
- Healthcare plan (OSDE)
- Club La Nación
- A value-based culture where growth opportunities are endless

Got what it takes? We‘d love to e-meet you

Cybele Software is an equal opportunity employer


  • Sr Tech Support Engineer

    hace 2 semanas


    Belgrano, Argentina Cybele Software A tiempo completo

    At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important: expanding and evolving their business. We are looking for an outstanding Tech...

  • Tech Support Specialist

    hace 10 horas


    Belgrano, Buenos Aires C.F., Argentina Cybele Software A tiempo completo

    At Cybele Software, we're changing the way people experience digital workspaces. With Thinfinity Workspace, we've made it possible for anyone to access Windows applications seamlessly through their browser. Over 5,000 clients around the world rely on us, and we're eager to keep growing and delivering innovative solutions.Technical support at Cybele goes...

  • Tech Support Specialist

    hace 3 semanas


    Belgrano, Argentina Cybele Software A tiempo completo

    Technical support at Cybele goes beyond mere troubleshooting—it's about continuous learning, experimentation, and making a tangible impact. As a **Technical Support Specialist**, you'll work with diverse technologies, explore various infrastructures, and test cutting-edge access solutions. Your insights will directly contribute to product development while...

  • Cloud Support Engineer

    hace 1 semana


    Belgrano, Argentina Cybele Software A tiempo completo

    At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important: expanding and evolving their business. We are looking for an outstanding Cloud...

  • Latam P&a

    hace 2 semanas


    Belgrano, Argentina Emprego AR A tiempo completo

    **Functional Description The role is for an experienced professional on analytical and strategic thinking oriented functions to join the Latin America Banking P&A team, based in Buenos Aires. This role provides the opportunity to gain an in-depth understanding of JPM’s Latam businesses and also presents many opportunities for growth and exposure to Senior...

  • System Troubleshooter

    hace 7 horas


    Belgrano, Buenos Aires C.F., Argentina Cybele Software A tiempo completo

    Cybele Software CultureWe value our employees' well-being, diversity, and inclusion. Our dynamic work environment encourages collaboration, creativity, and continuous learning. We foster an open-door policy where everyone's voice is heard and valued.Education and ExperienceEducación mínima: TécnicoPalabras clave: tecnologo, tecnico, tech, technician,...

  • Piping Designer

    hace 7 días


    Belgrano, Argentina ENG A tiempo completo

    With more than 5000 BIM Projects completed successfully and +350 BIM experts on staff ENG has become one of the top BIM services providers in the United States. Our goal is to help Architects, Engineers, Contractors as well as Owners to design, build and operate better projects more efficiently. We achieve it through our true BIM lifecycle experience. We...

  • Senior Planner

    hace 5 días


    Villa Belgrano, Argentina Tilbury Douglas A tiempo completo

    Tilbury Douglas Tilbury Douglas Construction is a leading UK building, infrastructure, engineering and fit-out company. We deliver vital projects across a range of sectors including health, education, highways, justice, defence, aviation, water and environment. We are headquartered in the UK and have a workforce of circa 1,200 highly experienced...

  • Credit Risk Analyst

    hace 2 semanas


    Belgrano, Argentina Emprego AR A tiempo completo

    JPMorgan Chase is a leading financial services firm with a history spanning over 200 years. Join our team to build your career in a culture that values innovation, creativity and excellence. The Argentina Credit Team is a team of credit analysts that supports Credit Risk groups in Latin America and North America. Credit Risk is responsible for managing the...

  • Environmental Advisor

    hace 2 semanas


    Villa Belgrano, Argentina Tilbury Douglas A tiempo completo

    Tilbury Douglas Tilbury Douglas Construction is a leading UK building, infrastructure, engineering and fit-out company. We deliver vital projects across a range of sectors including health, education, highways, justice, defence, aviation, water and environment. We are headquartered in the UK and have a workforce of circa 1,200 highly experienced...