Senior Patient Service Coordinator

hace 7 meses

Buenos Aires, Argentina Takeda Pharmaceutical A tiempo completo

**Description**

The general purpose of this role is to deliver effective, timely and quality support to Patient and Diagnostic Area in the Patient Services Department at Takeda Argentina.

**Main Duties**
- Generate innovative partnerships, focused on patient needs and challenges, between Takeda, Patient Associations, Patient Advocacy Groups and Third Party Specialized vendors.
- Assist Corporate Affairs & Patient Leads colleagues in the execution of internal & external activities and plans followed by all administrative duties.
- Work collaboratively with different areas and external vendors so as to ensure timely execution of activities and plans, particularly with regards to Patient Services.
- Assist in the development and creation of materials and deliverables;
- Help manage internal patient projects, providing a 360 approach and prepare outcome measurement reports.
- Participate in the preparation and update materials such as Newsletters, Internal Communications, Intranet, Posts, etc
- Provide support to areas colleagues regarding procurement and other internal processes regarding Patient Services;
- Manage the budget of Patient Service department working in close collaboration with Patient Leads, Procurement and Finance to ensure that deliverable stocks are accurate and have a proactive follow-up;
- Maintain positive communication with internal and external stakeholders so as to improve confidence and perception regarding Patient and Diagnostic Services.

**General Expectations**

In carrying out above activities, the Senior Patient Service Coordinator will:

- Seek to improve his/her own performance, contribution, knowledge and skills;
- Keep abreast of relevant development in communication topics in the market; Be responsible for ensuring good practice and compliance with all Takeda policies.
-
**Minimum qualifications**:

- Social Sciences or Communications career or related (excluyente)
- Ability to communicate effectively, both orally and in writing.
- Ability to speak and write in English fluently and idiomatically;
- Excellent Interpersonal and teamwork skills;
- Proven ability to work with cross-functional teams;
- Strong attention to details;
- Ability to execute activities on tight deadlines;
- Firm compliance with processes and procedures.
- Preferred: Patient/Customer Support Experience - Pharma Business Experience

**TECHNICAL SKILLS REQUIREMENTS**
- Problem-solving skills;
- Demostrated critical thinking skills and a strategic understanding of the nature of the company's external stakeholders;
- Ability to creatively execute against strategy and drive results; demonstrated out-of-the-box thinking and creativity;
- Solid Work Ethic;
- Ability to effectively manage multiple, changing priorities;
- Ability to plan, implement and manage patient related initiatives and projects;
- Presentation skills;
- Excelent interpersonal, written and verbal communication skills;
- English Bilingual, both written and verbal;
- Budget management skills.

**Locations**:
ARG - Av Libertador 7208, piso 14

**Worker Type**:
Employee

**Worker Sub-Type**:
Regular

**Time Type**:
Full time

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