Customer Support Executive
hace 2 semanas
We are a pioneering SaaS company transforming the real estate industry with our innovative technology solutions. We’re seeking a dynamic Customer Support Executive to bolster our growing team and deliver superior service to our valued clients.
**Responsibilities**:
2. Run interactive software demos, showcasing our product’s unique benefits.
3. Log, track, and resolve customer interactions using our CRM.
4. Collaborate with our tech team to resolve complex issues and provide product feedback.
**Qualifications**:
1. Minimum 2 years of experience in a customer support role in a SaaS or technology company.
3. Excellent communication skills and technical aptitude.
4. Reliable internet, a quiet workspace, and good quality video conferencing setup.
To apply, submit your resume and a cover letter explaining why you’re the right fit for our team.
Pay: $1,717.00 - $2,289.00 per hour
**Experience**:
- Customer support: 2 years (required)
- Customer retention: 2 years (required)
- CRM software: 2 years (required)
- SaaS: 2 years (required)
**Language**:
- English (required)
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