Pixowl - Customer Support Agent

hace 2 semanas


Buenos Aires, Argentina Pixowl en la ciudad de Buenos Aires - Argentina A tiempo completo

Founded in 2011, Pixowl is a mobile game company headquartered in San Francisco, with development studios in Buenos Aires. Its team of dynamic innovators strives to build games for iOS and Android blending exciting gameplay, comic book art and character-driven storylines.
Pixowl is currently expanding its team in Buenos Aires and looking to work with the best people to develop the best games

We are looking for a Customer Support Agent, including but not limited to:
responding to customer inquiries; Escalating and Following Up on Specific Issues or Problems; Acknowledging evaluating and compiling customer feedback.

RESPONSIBILITIES & MAJOR DUTIES

Responsible for handling Customer Service inquiries.
Use, maintain, and build knowledge base as a tool for customer support and self-service for customers.
Report to Lead any unknown or new issues.
Use all available resources to ensure that approved information is easily available to the consumer via the customer service department.

Evaluate incoming inquiries for common trends, escalate and report customer feedback for games on an ongoing basis.
Ensure communication to customers is professional, appropriate and timely.
Comply with the team's actions and requirements

REQUIREMENTS & MINIMUM QUALIFICATIONS

High-Speed Reliable internet connection & iOS Device (MUST HAVE)
1-3 years experience in a Customer Service environment, preferably with console, mobile and PC games.
Willing to work Free Lance and present an invoice for payment
MS Office knowledge required.
Excellent interpersonal, written and verbal communication skills required.
Advanced Level of English
A proactive, organized customer oriented person who can work independently to on given tasks schedules and manage deadlines.
Problem Solving and Multitasking Skills
Can handle a high volume of inquiries with a professional and patient tone
Team player with a can-do attitude that thrives on collaboration and contribution.
Goal and Customer Oriented Attitude
Customer Support Tools handling is a Plus
Availability to work 4 hours shifts 12-16, 17-21, 22-02 or 02-06.
Fast learning skills

Pixowl Team



  • Buenos Aires, Argentina Pixowl en la ciudad de Buenos Aires - Argentina A tiempo completo

    Pixowl - Game Designer for New Puzzle Game Pixowl is seeking a talented, enthusiastic, and highly organized Game Designer with experience in Match 3 Level design. This position will have Design ownership over a new Game Pixowl that will develop for 2021. Job Summary You'll have to specify game features, content, and world-building for a brand new...


  • Buenos Aires, Argentina Pixowl en la ciudad de Buenos Aires - Argentina A tiempo completo

    Level Designer for Match 3 Pixowl is seeking a talented, enthusiastic, and highly organized Game Designer oriented to Match 3 Level design. This position will have Design ownership over all Levels of the game. Job Summary You’ll have to define and play-test Match 3 levels. Benchmark other games mechanics and define and specify new ones to implement in...


  • Buenos Aires, Argentina Pixowl en la ciudad de Buenos Aires - Argentina A tiempo completo

    Pixowl is currently seeking a Graphic UX/UI Designer for its creative department. Responsibilities will include designing UX flows, UX strategies, user interviews, web layouts, wireframes and UI design under the support of the Head of Design. You have: - Strong Digital Graphic Design skills - Strong UX skills (flows, personas, interviews, strategies) -...


  • Buenos Aires, Argentina Pixowl en la ciudad de Buenos Aires - Argentina A tiempo completo

    SR Game Designer with Experience in Match 3 Pixowl is seeking a talented, enthusiastic, and highly organized Game Designer with experience in Match 3 Level design. This position will have Design ownership over a new Game Pixowl that will develop for 2021. Job Summary You'll have to specify game features, content, and world-building for a brand new...


  • Buenos Aires, Argentina Pixowl en la ciudad de Buenos Aires - Argentina A tiempo completo

    Pixowl is currently seeking a Graphic 2D illustrator with Mobile UI experience. Responsibilities will include designing Mockups, Characters and UI under the support of the Head of Design. You Have: Strong Digital Graphic Design skills Strong 2D Illustration skills. Understanding of Agile methodologies. Expertise in Photoshop, Illustrator, and...


  • Buenos Aires, Argentina Pixowl en la ciudad de Buenos Aires - Argentina A tiempo completo

    Pixowl is seeking a talented, enthusiastic, and highly organized Game Designer with experience in Data analysis and content production. Job Summary You'll be part of Pixowl's game design team in charge of 4 undergoing products. You'll have to specify game features, content, and world-building for one of our Mobile games. With a deep understanding of...

  • Customer Support Agent

    hace 2 semanas


    Buenos Aires, Argentina Bitso A tiempo completo

    **Working At Bitso**: We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization. To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep...

  • Customer Support Agent

    hace 6 días


    Buenos Aires, Argentina Bitso A tiempo completo

    **Working At Bitso**: We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization. To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep...


  • Buenos Aires, Argentina The Language Doctors, Inc. A tiempo completo

    The Language Doctors are looking for enthusiastic **Entry-Level Customer Support Agents** to join our multicultural team. Our ceaselessly expanding company is dedicated to breaking language barriers and connecting cultures worldwide. As an Entry-Level Customer Support Agent, you will be the first point of contact; addressing inquiries, resolving issues, and...


  • Buenos Aires, Argentina AstroPay A tiempo completo

    **We are looking for a Customer Support Agent to join our team!** Since its inception in 2021, **Bonoxs** has grown from a gift card provider in Brazil to become the online gift card provider solution to gamer community in Latin America.Our customers and users expect the best, and our teams are proud to deliver a Bonoxs experience. **What you'll do**: -...

  • Customer Support Agent

    hace 2 semanas


    Buenos Aires, Argentina Social Discovery Group A tiempo completo

    **SDG invests in IT startups around the world.** Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.edu, and many others. We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of...


  • Buenos Aires, Buenos Aires C.F., Argentina DXC Technology Inc. A tiempo completo

    DXC Technology Inc. is seeking an English Help Desk Customer Service Agent to join our team. As an English Help Desk Customer Service Agent, you will be responsible for providing technical support to customers via phone, email, and chat.About the RoleThe English Help Desk Customer Service Agent will be the primary point of contact for customers seeking...

  • Customer Service Agent

    hace 4 semanas


    Buenos Aires, Argentina Betsson Group A tiempo completo

    **BUENOS AIRES** - OPERATIONS**CUSTOMER SERVICE AGENT**: **Customer Service Agent**: As Betsson continues to grow across Latin America, we are looking for a Customer Service Agent to join us in Argentina - North Part City of Buenos Aires. - RECRUITER - MARIA DEL PRIORE**THE WOW**: You will be a part of a seamless Customer Service function, working to achieve...


  • Buenos Aires, Argentina Flybondi A tiempo completo

    Agente de Customer Service Nuestro grupo humano está orientado hacia la excelencia en el servicio, innovando y sirviendo con pasión, experiência y responsabilidad. Nos encontramos en la búsqueda de un/a Agente de Customer Service para sumarse a nuestro equipo. **Responsabilidades**: - Resolución y seguimiento de consultas y/ó reclamos a través de...


  • Buenos Aires, Argentina Foxelli Group A tiempo completo

    At Foxelli Group, we're not just leading the digital marketplace - we're redefining it. With 10 years of experience and a portfolio of thriving direct-to-consumer (D2C) brands generating over $20 million USD annually, we’re pushing boundaries to achieve our next growth milestone. That’s why we’re on the hunt for a** Customer Support Agent**who’s...


  • Buenos Aires, Buenos Aires C.F., Argentina Flybondi A tiempo completo

    Agente de Customer ServiceNuestro grupo humano está orientado hacia la excelencia en el servicio, innovando y sirviendo con pasión, experiência y responsabilidad.Nos encontramos en la búsqueda de un/a Agente de Customer Service para sumarse a nuestro equipo.**Responsabilidades**:- Resolución y seguimiento de consultas y/ó reclamos a través de nuestra...

  • Customer Service Agent

    hace 2 semanas


    Buenos Aires, Argentina Hansen Technologies A tiempo completo

    **Customer Service Agent 1 **Location: Buenos Aires, Argentina** **Work hours: Monday-Friday 10 am - 7 pm (EST)** - **Exciting Opportunity to Grow and Develop your Career**: - **Work as part of a valued and collaborative global team** **Why work for Hansen?** - We are a global organization - We are proud of our products, services, and people - We value...

  • Customer Service Agent

    hace 7 días


    Buenos Aires, Argentina Hansen Technologies A tiempo completo

    **Customer Service Agent (Buenos Aires, AR)** - **Exciting Opportunity to Grow and Develop your Career**: - **Work as part of a valued and collaborative global team** **About this role** A Customer Service Agent 1 will be responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of...


  • Buenos Aires, Buenos Aires C.F., Argentina Cognizant A tiempo completo

    As an Ads Support Agent at Cognizant, you'll play a vital role in shaping the customer experience through email and phone support. Your primary responsibility will be to deliver top-notch customer support while working closely with a dynamic team.We value candidates who demonstrate initiative, responsibility, and excellent communication skills. If you...


  • Buenos Aires, Argentina Hansen Technologies A tiempo completo

    **Customer Service Agent 1 **Location: Anywhere in Argentina** - **Exciting Opportunity to Grow and Develop your Career**: - **Work as part of a valued and collaborative global team** **Why work for Hansen?** - We are a global organization - We are proud of our products, services, and people - We value our family culture - We have a fun environment where...