Pixowl - Customer Support Agent
hace 2 semanas
Founded in 2011, Pixowl is a mobile game company headquartered in San Francisco, with development studios in Buenos Aires. Its team of dynamic innovators strives to build games for iOS and Android blending exciting gameplay, comic book art and character-driven storylines.
Pixowl is currently expanding its team in Buenos Aires and looking to work with the best people to develop the best games
We are looking for a Customer Support Agent, including but not limited to:
responding to customer inquiries; Escalating and Following Up on Specific Issues or Problems; Acknowledging evaluating and compiling customer feedback.
RESPONSIBILITIES & MAJOR DUTIES
Responsible for handling Customer Service inquiries.
Use, maintain, and build knowledge base as a tool for customer support and self-service for customers.
Report to Lead any unknown or new issues.
Use all available resources to ensure that approved information is easily available to the consumer via the customer service department.
Evaluate incoming inquiries for common trends, escalate and report customer feedback for games on an ongoing basis.
Ensure communication to customers is professional, appropriate and timely.
Comply with the team's actions and requirements
REQUIREMENTS & MINIMUM QUALIFICATIONS
High-Speed Reliable internet connection & iOS Device (MUST HAVE)
1-3 years experience in a Customer Service environment, preferably with console, mobile and PC games.
Willing to work Free Lance and present an invoice for payment
MS Office knowledge required.
Excellent interpersonal, written and verbal communication skills required.
Advanced Level of English
A proactive, organized customer oriented person who can work independently to on given tasks schedules and manage deadlines.
Problem Solving and Multitasking Skills
Can handle a high volume of inquiries with a professional and patient tone
Team player with a can-do attitude that thrives on collaboration and contribution.
Goal and Customer Oriented Attitude
Customer Support Tools handling is a Plus
Availability to work 4 hours shifts 12-16, 17-21, 22-02 or 02-06.
Fast learning skills
Pixowl Team
-
Pixowl - Game Designer for New Puzzle Game
hace 2 semanas
Buenos Aires, Argentina Pixowl en la ciudad de Buenos Aires - Argentina A tiempo completoPixowl - Game Designer for New Puzzle Game Pixowl is seeking a talented, enthusiastic, and highly organized Game Designer with experience in Match 3 Level design. This position will have Design ownership over a new Game Pixowl that will develop for 2021. Job Summary You'll have to specify game features, content, and world-building for a brand new...
-
Pixowl - Level Designer for Match 3
hace 2 semanas
Buenos Aires, Argentina Pixowl en la ciudad de Buenos Aires - Argentina A tiempo completoLevel Designer for Match 3 Pixowl is seeking a talented, enthusiastic, and highly organized Game Designer oriented to Match 3 Level design. This position will have Design ownership over all Levels of the game. Job Summary You’ll have to define and play-test Match 3 levels. Benchmark other games mechanics and define and specify new ones to implement in...
-
Pixowl - Graphic UX/UI Designer
hace 2 semanas
Buenos Aires, Argentina Pixowl en la ciudad de Buenos Aires - Argentina A tiempo completoPixowl is currently seeking a Graphic UX/UI Designer for its creative department. Responsibilities will include designing UX flows, UX strategies, user interviews, web layouts, wireframes and UI design under the support of the Head of Design. You have: - Strong Digital Graphic Design skills - Strong UX skills (flows, personas, interviews, strategies) -...
-
Pixowl - Sr Game Designer with Experience in Match 3
hace 2 semanas
Buenos Aires, Argentina Pixowl en la ciudad de Buenos Aires - Argentina A tiempo completoSR Game Designer with Experience in Match 3 Pixowl is seeking a talented, enthusiastic, and highly organized Game Designer with experience in Match 3 Level design. This position will have Design ownership over a new Game Pixowl that will develop for 2021. Job Summary You'll have to specify game features, content, and world-building for a brand new...
-
Pixowl - Graphic 2d Illustrator with Mobile UI
hace 2 semanas
Buenos Aires, Argentina Pixowl en la ciudad de Buenos Aires - Argentina A tiempo completoPixowl is currently seeking a Graphic 2D illustrator with Mobile UI experience. Responsibilities will include designing Mockups, Characters and UI under the support of the Head of Design. You Have: Strong Digital Graphic Design skills Strong 2D Illustration skills. Understanding of Agile methodologies. Expertise in Photoshop, Illustrator, and...
-
Pixowl - Game Designer Semi-senior for Mobile Gaming
hace 2 semanas
Buenos Aires, Argentina Pixowl en la ciudad de Buenos Aires - Argentina A tiempo completoPixowl is seeking a talented, enthusiastic, and highly organized Game Designer with experience in Data analysis and content production. Job Summary You'll be part of Pixowl's game design team in charge of 4 undergoing products. You'll have to specify game features, content, and world-building for one of our Mobile games. With a deep understanding of...
-
Customer Support Agent
hace 2 semanas
Buenos Aires, Argentina Bitso A tiempo completo**Working At Bitso**: We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization. To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep...
-
Customer Support Agent
hace 6 días
Buenos Aires, Argentina Bitso A tiempo completo**Working At Bitso**: We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization. To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep...
-
Entry Level Customer Support Agent
hace 5 días
Buenos Aires, Argentina The Language Doctors, Inc. A tiempo completoThe Language Doctors are looking for enthusiastic **Entry-Level Customer Support Agents** to join our multicultural team. Our ceaselessly expanding company is dedicated to breaking language barriers and connecting cultures worldwide. As an Entry-Level Customer Support Agent, you will be the first point of contact; addressing inquiries, resolving issues, and...
-
Bonoxs Customer Support Agent
hace 2 semanas
Buenos Aires, Argentina AstroPay A tiempo completo**We are looking for a Customer Support Agent to join our team!** Since its inception in 2021, **Bonoxs** has grown from a gift card provider in Brazil to become the online gift card provider solution to gamer community in Latin America.Our customers and users expect the best, and our teams are proud to deliver a Bonoxs experience. **What you'll do**: -...
-
Customer Support Agent
hace 2 semanas
Buenos Aires, Argentina Social Discovery Group A tiempo completo**SDG invests in IT startups around the world.** Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.edu, and many others. We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of...
-
English Help Desk Customer Service Agent
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina DXC Technology Inc. A tiempo completoDXC Technology Inc. is seeking an English Help Desk Customer Service Agent to join our team. As an English Help Desk Customer Service Agent, you will be responsible for providing technical support to customers via phone, email, and chat.About the RoleThe English Help Desk Customer Service Agent will be the primary point of contact for customers seeking...
-
Customer Service Agent
hace 4 semanas
Buenos Aires, Argentina Betsson Group A tiempo completo**BUENOS AIRES** - OPERATIONS**CUSTOMER SERVICE AGENT**: **Customer Service Agent**: As Betsson continues to grow across Latin America, we are looking for a Customer Service Agent to join us in Argentina - North Part City of Buenos Aires. - RECRUITER - MARIA DEL PRIORE**THE WOW**: You will be a part of a seamless Customer Service function, working to achieve...
-
Agente de Customer Service
hace 7 días
Buenos Aires, Argentina Flybondi A tiempo completoAgente de Customer Service Nuestro grupo humano está orientado hacia la excelencia en el servicio, innovando y sirviendo con pasión, experiência y responsabilidad. Nos encontramos en la búsqueda de un/a Agente de Customer Service para sumarse a nuestro equipo. **Responsabilidades**: - Resolución y seguimiento de consultas y/ó reclamos a través de...
-
Customer Support Agent E-commerce 100% Remote
hace 4 semanas
Buenos Aires, Argentina Foxelli Group A tiempo completoAt Foxelli Group, we're not just leading the digital marketplace - we're redefining it. With 10 years of experience and a portfolio of thriving direct-to-consumer (D2C) brands generating over $20 million USD annually, we’re pushing boundaries to achieve our next growth milestone. That’s why we’re on the hunt for a** Customer Support Agent**who’s...
-
Agente De Customer Service
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Flybondi A tiempo completoAgente de Customer ServiceNuestro grupo humano está orientado hacia la excelencia en el servicio, innovando y sirviendo con pasión, experiência y responsabilidad.Nos encontramos en la búsqueda de un/a Agente de Customer Service para sumarse a nuestro equipo.**Responsabilidades**:- Resolución y seguimiento de consultas y/ó reclamos a través de nuestra...
-
Customer Service Agent
hace 2 semanas
Buenos Aires, Argentina Hansen Technologies A tiempo completo**Customer Service Agent 1 **Location: Buenos Aires, Argentina** **Work hours: Monday-Friday 10 am - 7 pm (EST)** - **Exciting Opportunity to Grow and Develop your Career**: - **Work as part of a valued and collaborative global team** **Why work for Hansen?** - We are a global organization - We are proud of our products, services, and people - We value...
-
Customer Service Agent
hace 7 días
Buenos Aires, Argentina Hansen Technologies A tiempo completo**Customer Service Agent (Buenos Aires, AR)** - **Exciting Opportunity to Grow and Develop your Career**: - **Work as part of a valued and collaborative global team** **About this role** A Customer Service Agent 1 will be responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of...
-
Email and Phone Support Agent
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Cognizant A tiempo completoAs an Ads Support Agent at Cognizant, you'll play a vital role in shaping the customer experience through email and phone support. Your primary responsibility will be to deliver top-notch customer support while working closely with a dynamic team.We value candidates who demonstrate initiative, responsibility, and excellent communication skills. If you...
-
Customer Service Agent 1
hace 5 días
Buenos Aires, Argentina Hansen Technologies A tiempo completo**Customer Service Agent 1 **Location: Anywhere in Argentina** - **Exciting Opportunity to Grow and Develop your Career**: - **Work as part of a valued and collaborative global team** **Why work for Hansen?** - We are a global organization - We are proud of our products, services, and people - We value our family culture - We have a fun environment where...