Services Sales Transaction Support Representative

hace 1 semana

Capital Federal Buenos Aires, Argentina Lenovo A tiempo completo

**General Information**:

- Req #- WD00065503- Career area:
- Sales Support- Country/Region:
- Argentina- State:
- Capital Federal- City:
- CABA- Date:
- Tuesday, May 28, 2024- Working time:
- Full-time**Additional Locations**:

- Argentina - Capital Federal - CABA

**Why Work at Lenovo**:
We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

**Description and Requirements**:
The Sales Support team is crucial for Lenovo in order to help our business grow, speed up the contract process, and increase customer satisfaction. This is a great opportunity for you to become a part of a great team in a fast-growing business, which will bring you many opportunities to develop your carrier, use your potential, influence the processes set up, communicate in foreign languages on a daily basis, and to get the sense of Lenovo business.

Interactions: The team will interact with Sales teams (40%), internal customers (e.g. pricing, order management - 20%), and external customers / Lenovo Business Partners (40%) This position is dedicated to meeting the expectations of internal and external customers.

**Responsibilities include**:

- Contract Creation
- Validation of terms and conditions
- Contract Maintenance
- Contract Renewals
- Contract Registration
- Proposal and Price Quotes Creation
- Solution Design / Configuration
- SOW Preparation
- Audit ready documentation creation and storage maintenance

**Organization**
- You will report to Operations Manager.**Position Requirements**:
The Sales Transaction Support Representative will have excellent contract language/creation background, teaming skills, quality improvement, and organization skills. We need somebody who will be able to demonstrate the ability to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution.

**Other requirements included**:

- 1+ year of contract administration experience
- Strong PC Background (Word, Excel, etc)
- Customer Satisfaction and Customer Escalation Management
- Strong ability to gather, analyze, monitor, and document data
- Strong written and verbal English communication skills
- Exceptional interpersonal and relationship management skills
- Facilitation and collaboration skills Must be a team player who is highly motivated & detail oriented
- Flexibility to work in a fast-paced environment and manage multiple concurrent tasks/projects/priorities

**Additional Locations**:

- Argentina - Capital Federal - CABA
- Argentina
- Argentina - Capital Federal
- Argentina - Capital Federal - CABA

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