Applications Support Specialist

hace 2 semanas


Buenos Aires, Argentina JPMorgan Chase Bank, N.A. A tiempo completo

As one of the main technology HUBS the scope of work in Buenos Aires is truly remarkable, we are at the forefront of innovation within the financial services industry and are pioneering the use of cutting-edge technologies. If you are interested in solving challenging problems, if you are excited about working with cutting edge technologies, please take a look at this opportunity.
- Supporting project implementations into the production environment
- Accurately following processes associated with support tools e.g. Change and Problem management, service desk, project delivery framework
- Depending on the project, you will be covering hours outside of North America/Buenos Aires core hours through support for on call, occasional bank holidays and adhoc requests for project implementations
- Support and initiate internal team projects to improve the quality and efficiency of the service provided

**Qualifications**:

- Expertise in SQL, Database - Sybase / Oracle, Unix - Solaris / Linux
- Experience of automation through scripting, job scheduling tools (Autosys, Control-M etc)
- Experience in Monitoring / Alerting and Batch / Job
- Awareness / experience working as part of or setting up a DevOps model and a modern SDLC (Software Development Lifecycle).
- You can demonstrate a hands-on approach to resolution of production incidents and the understanding of the bigger picture around production processes
- You will have excellent problem-solving skills, ability to quickly broker solutions and resolve incidents and perform appropriate root cause analysis
- Excellent verbal and written English skills

At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

El empleador sólo podrá solicitarle la información estrictamente necesaria para el desempeño en el trabajo que se ofrece. Ley Nº 6471 CABA
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.


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