CRM Data Manager

hace 6 días

Buenos Aires, Buenos Aires C.F., Argentina OLIVER Agency A tiempo completo

Fundada en 2004, OLIVER es la primera y única empresa del mundo especializada en diseñar, crear y gestionar agencias internas, como así también ecosistemas de marketing a medida para las distintas marcas con las que trabajamos. Actualmente, contamos en nuestro haber con más de 300 clientes, situados en más de 40 países. Nuestro modelo único impulsa la creatividad y la eficiencia, lo que nos permite ofrecer soluciones personalizadas que impactan de forma positiva en el público.

Como parte de The Brandtech Group, estamos a la vanguardia del desarrollo de la tecnología a través de la IA más avanzada para revolucionar la forma en que creamos y realizamos nuestro trabajo. Nuestras soluciones de IA mejoran la eficiencia, despiertan la creatividad e impulsan la toma de decisiones acertadas, lo que permite a nuestros equipos producir resultados innovadores e impactantes.

CRM Data Manager

Location: Argentina, remote

Position Overview

We are seeking a highly skilled CRM Data Manager to support and manage the creation, curation, and optimization of content within our CRM system. The ideal candidate will work closely with marketing, sales, and customer service teams to ensure that all customer touchpoints are aligned with our brand voice and contribute to a seamless customer journey. You will also be responsible for maintaining the content library, ensuring all assets are current, relevant, and strategically integrated within the CRM to maximize engagement, retention, and conversions.

Key Responsibilities:

  1. Content Strategy & Management:

    • Develop and execute a content management strategy aligned with CRM goals, enhancing customer experience across various lifecycle stages.
    • Manage and maintain a centralized content library, ensuring easy accessibility for internal teams (marketing, sales, and support).
    • Create and edit CRM content including email templates, landing pages, campaign materials, and customer journey assets.

  2. Content Optimization:

    • Continuously analyze CRM content performance and optimize based on customer feedback, data insights, and engagement metrics.
    • Implement A/B testing strategies to improve content effectiveness across email campaigns, customer journeys, and landing pages.

  3. Collaboration:

    • Support oversight and management of larger content manager team.
    • Partner with the marketing team to ensure content aligns with brand messaging and corporate initiatives.
    • Work with data analysts to extract insights and adapt content strategies accordingly.
    • Collaborate with the sales and support teams to ensure content supports their objectives and meets customer needs.

  4. CRM Integration & Maintenance:

    • Ensure all content is properly tagged, categorized, and integrated into the CRM system to support targeted marketing campaigns and personalized customer experiences.
    • Maintain up-to-date documentation on CRM content processes, best practices, and guidelines.

  5. Quality Assurance:

    • Perform regular audits of the CRM content to ensure accuracy, relevance, and compliance with legal and brand guidelines.
    • Review and update existing content to ensure it reflects the latest product information and brand positioning.

Qualifications:

  • Bachelor's degree in Marketing, Communications, or a related field.
  • 3-5 years of experience in content management, preferably within a CRM or digital marketing environment.
  • Strong understanding of CRM platforms (Salesforce, HubSpot, Microsoft Dynamics, etc.) and experience with content management tools.
  • Excellent written and verbal communication skills in Spanish and English with strong attention to detail.
  • Experience working with cross-functional teams and managing content projects from ideation to completion.
  • Analytical mindset with experience in using data to inform content strategy and decisions.
  • Familiarity with A/B testing, email marketing strategies, and customer segmentation techniques.

Preferred Skills:

  • Knowledge of CMS platforms like Knak or Stensul or ESP like Oracle's Responsys or Eloqua are major bonuses.
  • Experience with marketing automation tools and personalization techniques.
  • Basic HTML/CSS skills for email and web content formatting.
  • Knowledge of SEO best practices for optimizing content across customer touchpoints.

#OLATAM #ReqID12086

Nuestros valores dan forma a todo lo que hacemos, puntualizando:

  • Ser ambiciosos para alcanzar el éxito.
  • Ser imaginativos para superar los límites de lo posible.
  • Ser inspiradores para realizar un trabajo innovador.
  • Estar siempre aprendiendo y escuchando para comprender.
  • Estar enfocado en los resultados para superar las expectativas.
  • Ser activamente pro inclusivos y antirracistas en nuestra comunidad, clientes y creaciones.

OLIVER, que forma parte del Grupo Brandtech, es un empleador que ofrece igualdad de oportunidades y se compromete a crear entornos de trabajo inclusivos en los que se motive a todos los empleados a alcanzar su máximo potencial, valorando y respetando las diferencias individuales. Todos los candidatos serán tenidos en cuenta sin distinción de raza, etnia, religión, sexo, orientación sexual, identidad de género, edad, neurodivergencia, estado de discapacidad o cualquier otra característica protegida por la legislación local.

OLIVER ha establecido ambiciosos objetivos medioambientales en torno a la sostenibilidad, con objetivos de reducción de emisiones basados en la ciencia. Colectivamente, trabajamos para cumplir nuestra misión, integrando la sostenibilidad en todos los departamentos y en todas las fases del ciclo de vida de los proyectos.

#J-18808-Ljbffr

  • CRM Data Manager

    hace 5 días

    Buenos Aires, Buenos Aires C.F., Argentina Tbwa ChiatDay Inc A tiempo completo

    CRM Data ManagerLocation: Argentina, remotePosition OverviewWe are seeking a highly skilled CRM Data Manager to support and manage the creation, curation, and optimization of content within our CRM system. The ideal candidate will work closely with marketing, sales, and customer service teams to ensure that all customer touchpoints are aligned with our brand...

  • CRM Manager

    hace 6 días

    Buenos Aires, Buenos Aires C.F., Argentina VML South Africa A tiempo completo

    At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy,...

  • Data & CRM Sr Specialist

    hace 4 días

    Buenos Aires, Buenos Aires C.F., Argentina Cabify A tiempo completo

    No Relocation Assistance Offered 154583 - Buenos Aires, Buenos Aires, ArgentinaThe Data & CRM Sr Specialist drives the marketing's communication performance through initiative/campaign driven results and multiple touchpoints measurement and attribution across the conversion funnel. This role will have overall responsibility in leading all digital data &...

  • CRM Marketing manager(Retention)

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina TripleTen A tiempo completo

    We are looking for a results-driven CRM Marketing Manager with experience in EdTech to drive customer engagement, retention, and revenue growth after students enroll. This role will focus on increasing repeated sales (upsells from monthly to full payments) and reducing churn through targeted CRM marketing campaigns.The candidate must be highly analytical,...

  • CRM Technical manager

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina TripleTen A tiempo completo

    TripleTen is an EdTech company that helps people from diverse backgrounds acquire new skills and build sustainable careers in tech. We provide hands-on training in software engineering, data analysis, data science, business intelligence analytics, and QA engineering, ensuring our graduates successfully enter the IT industry. Our programs are structured to...

  • Account Manager Data Center

    hace 6 días

    Buenos Aires, Buenos Aires C.F., Argentina Pacifica Continental A tiempo completo

    Desde Pacífica Continental nos encontramos en la búsqueda de un Account Manager Data Center  para un importante cliente, proveedor líder de infraestructura digital y tecnología. Tu misión: Identificar, desarrollar y cerrar oportunidades de negocio relacionadas con soluciones de Data Center, incluyendo housing, colocation y nube...

  • Account Manager Data Center

    hace 6 días

    Buenos Aires, Buenos Aires C.F., Argentina Pacifica Continental A tiempo completo

    Desde Pacífica Continental nos encontramos en la búsqueda de un Account Manager Data Center para un importante cliente, proveedor líder de infraestructura digital y tecnología.Tu misión: Identificar, desarrollar y cerrar oportunidades de negocio relacionadas con soluciones de Data Center, incluyendo housing, colocation y nube privada.Responsabilidades...

  • CRM Executive

    hace 1 día

    Buenos Aires, Buenos Aires C.F., Argentina Gamblingindustrynews A tiempo completo

    BetWarrior is a leading online gaming and sports betting platform committed to delivering exceptional entertainment experiences. With a focus on transparency, safety, and responsible gaming, BetWarrior continuously innovates to engage and retain players while fostering a dynamic, customer-centric approach. As a fast-growing brand in the gaming industry,...

  • Regional CRM Director

    hace 5 días

    Buenos Aires, Buenos Aires C.F., Argentina VML South Africa A tiempo completo

    We are a growth partner that combines creative agency expertise with consultancy and technology capabilities.Our global family encompasses over 30,000 employees across 150+ offices in 64 markets.We offer deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology.The ideal candidate will have:Proven experience leading...

  • Technical Content Manager

    hace 5 días

    Buenos Aires, Buenos Aires C.F., Argentina Tbwa ChiatDay Inc A tiempo completo

    Responsibilities and ExpectationsTbwa Chiat/Day Inc is looking for a highly skilled Senior Tech Content Manager to fill this exciting role. As a Senior Tech Content Manager, your responsibilities will include:Developing and executing a content management strategy aligned with CRM goals to enhance customer experience across various lifecycle stages.Managing...

  • Senior Data Insights Manager

    hace 4 días

    Buenos Aires, Buenos Aires C.F., Argentina IQVIA A tiempo completo

    Job OverviewThis Senior Data Insights Manager position involves working closely with cross-functional teams to drive business growth through data-driven decision making. The ideal candidate will have a strong background in data analysis, excellent communication skills, and the ability to work effectively in a fast-paced environment. Key responsibilities...

  • Crm Personalisation Specialist

    hace 2 días

    Buenos Aires, Buenos Aires C.F., Argentina Bullfinch Recruitment A tiempo completo

    Do you strive for excellence?Do you embrace innovation?Our client creates exceptional online entertainment experiences, offering our clients the chance to win in a transparent, safe and responsible way.We are currently looking for an CRM Personalization Specialist.Reporting into the Head of CRM, you will be responsible for supporting the design,...

  • Tech Content Manager

    hace 5 días

    Buenos Aires, Buenos Aires C.F., Argentina Tbwa ChiatDay Inc A tiempo completo

    Location: Argentina, remotePosition OverviewWe are seeking a highly skilled Senior Tech Content Manager to support and manage the creation, curation, and optimization of content within our CRM system.The ideal candidate will work closely with marketing, sales, and customer service teams to ensure that all customer touchpoints are aligned with our brand voice...

  • Client Account Manager

    hace 2 días

    Buenos Aires, Buenos Aires C.F., Argentina Ntt Data A tiempo completo

    Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAEl...

  • Big Data Manager

    hace 5 días

    Buenos Aires, Buenos Aires C.F., Argentina Allata, LLC A tiempo completo

    Welcome to Allata, LLC, where we craft customized IT solutions that propel businesses forward. As a leader in strategy, architecture, and application development, we partner with clients to realize their full potential.Our service portfolio encompasses Data Analytics, Advanced Integrations, Product Launch, Experience Design, Support, Cloud, DevOps, Software...

  • Clinical Data Manager

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina PSI CRO AG A tiempo completo

    Clinical Data ManagerCompany DescriptionPSI is a leading Contract Research Organization (CRO) with over 25 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective...

  • Sap Manager

    hace 2 días

    Buenos Aires, Buenos Aires C.F., Argentina Ntt Data A tiempo completo

    Job Description ?? Con +190.000 Digital Lovers en 50 países, ayudamos a alcanzar el éxito transformando el futuro de la tecnología.Desde consultoría estratégica hasta tecnologías de vanguardia, superamos los 50 años ofreciendo experiencias que transforman organizaciones, revolucionan industrias y dan forma a una sociedad mejor para todas las...

  • Tech Content Manager

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina Oliverlatinamerica A tiempo completo

    Join to apply for the Tech Content Manager role at OLIVER Latin AmericaLocation: Argentina, remotePosition OverviewWe are seeking a highly skilled Senior Tech Content Manager to support and manage the creation, curation, and optimization of content within our CRM system. The ideal candidate will work closely with marketing, sales, and customer service teams...

  • Senior Tech Content Manager

    hace 5 días

    Buenos Aires, Buenos Aires C.F., Argentina Tbwa ChiatDay Inc A tiempo completo

    Location: Argentina, remotePosition OverviewWe are seeking a highly skilled Senior Tech Content Manager to oversee and manage the creation, curation, and optimization of content within our CRM system.The ideal candidate will work closely with marketing, sales, and customer service teams to ensure that all customer touchpoints are aligned with our brand voice...

  • Big Data Engineering Manager

    hace 2 días

    Buenos Aires, Buenos Aires C.F., Argentina Talent Connect A tiempo completo

    Talent Connect is seeking a Big Data Engineering Manager to lead our data engineering initiatives in Argentina.Role OverviewThis critical role demands expertise in designing and implementing scalable data pipelines, ETL processes, and infrastructure on Azure. As a seasoned professional, you'll collaborate with our client's IT department to provide...