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hace 3 horas
Help ambitious entrepreneurs delegate better, work smarter, and build high-impact partnerships with their Executive Assistants. This is a hands-on Client Success role for calm problem-solvers and proactive advisors.About the Company: This company helps leaders operate in their Zone of Genius by providing world-class executive support. Its mission is to help 10,000 leaders achieve more than 50% of their time in their Zone of Genius through the Atlas Executive Management System (EMS), which combines elite talent, AI-enabled technology, and proven training methodologies.Location: South America - Fully RemoteYour Mission: Day to Day ResponsibilitiesOwn client success from matching and onboarding through long-term retentionCoach clients on delegation, workflows, and best practicesLead accountability calls to keep clients and EAs aligned on goalsCreate onboarding plans and role expectations that set partnerships up for successAct as a strategic advisor by addressing challenges early and constructivelySupport strong communication between clients and EAsIdentify at-risk accounts and expansion opportunitiesYour Toolbox: Skills to be Successful2 plus years in customer success, account management, coaching, or similar rolesExperience working with entrepreneurs or business owners preferredStrong communication, listening, and organizational skillsAI native mindset with practical use of LLM toolsHigh ownership, calm under pressure, and coachableYour Perks: What's in it for youFully remote role aligned to 9 AM to 5 PM ESTCompetitive base pay plus performance based bonusUnlimited PTO, paid holidays, and professional growth supportCollaborative, feedback driven, high ownership cultureWhy Adaptive Teams?At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be.What to Expect from Our Application Process?Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to check your inbox (and your spam folder, just in case) for further instructions.We understand your time is valuable, so we strive to keep the assessment process under 45 minutes whenever possible, though some roles may require a slightly longer time investment.Once selected, you’ll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand.
